2017 FORD EDGE Complaints

MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

P0303 Code. 3rd cylinder misfire. Not spark or injector related.. vehicle only has 46k miles. Coolant seeping into cylinder. Known issue on ford forums. Required engine replacement. They need to make a recall.

2017 Edge titanium at roughly 70k miles had check engine light come on then engine coolant temp light. Checked coolant and it was nearly empty. Filled up and within one day it was back to low. Took to two places and both said head gasket issue, with coolant seeping into engine. Both said long block replacement required. This long thread is exactly what happened and seems to be a consistent issue which is very poor on Ford’s part - https://www.cargurus.com/Cars/Discussion-t57176_ds1047694

Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.

Sparks and coils were missing and replaced multiple times. Brought vehicle to Veterans Ford in Tampa, FL, and coolant is leaking into the cylinders - they have advised this is a known issue, and no fix is in place. Required a new engine on a 5 year old vehicle with 85,000 miles.

My engine light came on for the first time on a Thursday, Jan 13, 2022. I had an appointment for an oil change with an independent service center on Saturday (1/15/22) & asked them to do a diagnostic check prior to the oil change. They found a code for PO303 Misfire on cylinder 3. They recommended a coolant pressure test per TSB 19-2208. The test was done the following Monday (1/17/22) and they found coolant leaking into cylinder. Replacement of the long block engine assembly per TSB 19-2208 was recommended. Engine was replaced by independent service center (completed 1/25/22). My safety & the safety of others was put at a high risk with this defect in the engine. When the coolant pressure test was done, it took less than 1 hour for all of the coolant to leak into the cylinder. Prior to my engine light coming on, I had no indication of any issue. However, Ford was definitely aware of this issue, since they issued the TSB on June 26, 2019. A vehicle that is less than 5 years old should not need a new engine.

Swollen Lug Nuts.. Grand Ledge Ford, would not rotate and balance tires due to swollen lug nuts. Was informed the lug nuts should be replaced. Also told it is a known problem with Ford using the two piece lug nuts.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered NHTSA Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.

A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident. Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident. I would assume the vehicle would be available for inspection upon request. After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing. The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall center. The vehicle was manufactured at the Oakville plant, falls within the recall years 2013-2018, and has shown all symptoms pertaining to the recall that is open on other vehicles.