2017 FORD EDGE Complaints
View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,310 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD EDGE- Lakeland, FL
2017 Edge with the 2.0L Eco boost coolant leaking into engine cylinder causing the engine to be inoperable.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Epworth, IA
Coolant intrusion into cylinder 2 of the 2.0L EcoBoost engine, confirmed by an independent mechanic. In early July 2026, at about 107,100 miles, the check engine light came on. The engine ran rough and shook on cold starts, and a scan showed misfire codes P0302 and P0304. The coolant reservoir was almost empty, but there was no external leak: cardboard under the engine stayed dry overnight. Coolant gurgled behind the dash after each cold start. I logged the engine with an OBD-II data logger over several cold starts. After the car sat about 32 hours, cylinder 2 misfired 4 times in the first 9 seconds after start-up and then ran clean. After about 21 hours parked, it did not misfire. That pattern fits coolant leaking into the cylinder while the car sits. On July 15, 2026, an independent mechanic confirmed coolant intrusion into cylinder 2: - The cooling system was pressurized to 24 psi and dropped below 20 psi overnight. - A borescope showed antifreeze pooled on top of the cylinder 2 piston. - On restart, the engine blew a puff of white smoke with an antifreeze smell. - The scan showed P0302 and P0316 (misfire during start-up). Safety risk: the coolant loss had no visible source, so the only warnings were the check engine light and a low reservoir. Coolant in a cylinder can lead to engine damage or loss of power while driving. The vehicle was out of warranty. The manufacturer did not inspect it. I paid $6,500 to replace the engine at an independent shop, completed in August 2026. My data logs, the borescope photo, and repair records are available on request. This is the coolant intrusion problem described in NHTSA defect petition DP26008.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Rockhill, SC
The contact owns a 2017 Ford Edge. The contact stated that the back over prevention camera malfunctioned and there was no image displayed while the vehicle was in reverse(R). The contact later received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The vehicle was taken to the local dealer, and the back over prevention camera was replaced. After retrieving the vehicle, the contact discovered that the rear back up screen was still not operational. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Pueblo, CO
The contact owns a 2017 Ford Edge. While driving approximately 25 - 35 MPH, the engine was running rough, and the message that the engine was overheating was displayed. The contact turned off the vehicle and waited, but the vehicle failed to restart. The vehicle was towed to an independent mechanic, and it was determined that there was a misfire in cylinder #3 caused by coolant intrusion. The contact was informed that the long block needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- San Jose, CA
Engine is misfiring due to coolant intrusion leak issue. The only solution is full engine replacement. A check engine light with code P0303 was shown. The car occasionally runs rough and coolant was observed to be low.
Source: NHTSA WEB SITE -
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2017 FORD EDGE- Topeka, KS
On 11/09/2022 the vehicle (with 85658 miles) was brought to Laird Noller Ford of Topeka KS for "Customer satisfaction program 22N12 but was not repaired for some reason. Its been rattling for years and the flexplate finally broke and now the same dealership said I need to pay $3300 out of pocket to fix it, when it broke down and left me stranded.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Walpole, MA
I am writing to formally demand a permanent resolution and full coverage for a severe manufacturing defect on my 2017 Ford Edge (VIN: [XXX]). Ford shop has repeatedly failed to properly diagnose this vehicle, costing me over $2,023 in useless repairs [image_S6uQaz.png, image_qhJEm9.png, image_1tAQVw.png].Here is the undeniable timeline and evidence of your shop's malpractice:First Visit (Invoice #XXX): I paid $1,072.67 for code P0036 [image_S6uQaz.png]. Ford team replaced the downstream O2 sensor and updated the PCM software per TSB 18-2212A [image_S6uQaz.png]. Ford invoice stated the "Complete Vehicle Check Up" was OK [image_S6uQaz.png]. The light came back on immediately.Second Visit (Invoice #XXX): I paid $950.95 because the vehicle was shaking [image_qhJEm9.png, image_1tAQVw.png]. Ford team replaced all 4 spark plugs and the #2 ignition coil [image_qhJEm9.png, image_1tAQVw.png]. Fordclaimed the issue was fixed. The light came back on again.The Absolute Proof (XXX): After experiencing another violent cold-start shudder, I took the vehicle to XXX Garage for an independent inspection. They found codes P0302 (Cylinder #2 Misfire) and P0316 (Misfire on Start-Up) [image_qhJEm9.png]. Upon opening the hood, the engine coolant level was found to be severely below the minimum line, completely empty at the bottom of the reservoir.Your technicians completely missed or ignored the root cause twice. This is a textbook, documented case of the notorious Ford 2.0L EcoBoost Coolant Intrusion / Engine Block structural defect. The burning coolant poisoned the O2 sensor during my first visit, and fouled the brand-new Cylinder 2 spark plug overnight during my second visit.Because your shop repeatedly misdiagnosed a known factory defect while taking thousands of dollars from me, I demand the following:Full engine replacement (Short Block/Long Block) covered 100% under Ford's Customer Satisfaction Program 21N08 or via dealer goodwill assistance at zero INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Source: NHTSA WEB SITE -
2017 FORD EDGE- HUNTINGTON BEACH, CA
My 2017 Ford Edge EcoBoost, with approximately 118,824 miles, began experiencing rough starts accompanied by white exhaust. On one occasion, the vehicle also experienced a loss of power while being driven. Shortly afterward, the check engine light illuminated. My husband took the vehicle to AutoZone to have the diagnostic code read, and the code indicated an engine misfire. We then took the vehicle to an independent mechanic for further diagnosis. We were informed that the engine had a cracked cylinder block that was allowing coolant to intrude into the engine. As a result of this failure, the vehicle is now undrivable. We obtained multiple repair estimates and were advised that a complete engine replacement is the only repair option. The estimates we received ranged from approximately $7,000 to $12,000. I contacted Ford Customer Relations directly to report the engine failure and request assistance. Ford opened a case, but the case was closed quickly without a physical inspection of my vehicle or any apparent investigation into the cause of the engine failure. Ford declined to provide assistance. I am concerned about the safety implications of this failure, particularly because the vehicle experienced a loss of power while being driven on one occasion before becoming undrivable. The diagnosis we received was a cracked cylinder block resulting in coolant intrusion into the engine, and the only repair option presented to us was complete engine replacement. I am filing this complaint so that NHTSA has a record of my experience and can consider it along with other reports involving coolant intrusion, loss of power, and engine failure in 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine.
Source: NHTSA WEB SITE -
2017 FORD EDGE- LEWISBURG, PA
My engine is currently suffering from coolant intrusion due to the Ford Engine design. My engine suffers from mis-fires and rough idling on start up, constant engine coolant over-temperature while driving, and consistant need to add engine coolant to the cooling system every few days.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Sun City, AZ
coolant intrusion #1 cyl causing misfire and poor running condition, hazard to drive in traffic, afecting power response, a new engine is the remedy see ford TSB 19-2346
Source: NHTSA WEB SITE