2017 FORD EDGE Complaints
View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD EDGE- Laingsburg, MI
Hello, 1. "Other" - I've had to replace the CV joint on the same side twice in the last two years. -Yes you can inspect. -Safety was not at risk, I don't think. -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights. 2. "Wheel" - The lugnuts are swollen on all 4 wheels. -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires. -No warning lights
Source: NHTSA WEB SITE -
2017 FORD EDGE- Lamar, AR
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- San Antonio, TX
The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Louisville, KY
head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Matteson, IL
The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 FORD EDGE- Abilene, TX
The contact owns a 2017 Ford Edge. The contact stated that the coolant had been escaping from the vehicle without warning. The contact stated that while driving at various speeds, a large amount of white smoke with a bluish hue began to emit from the exhaust pipe without warning. The contact then took the vehicle to McLarty Ford (3232 Summerhill Rd, Texarkana, TX 75503) where the mechanic informed her that coolant had been leaking into the oil reservoir and that the engine needed to be replaced. The contact then drove the vehicle to her father's home and the next day, the vehicle failed to start after multiple attempts. The contact had the vehicle towed to Elliott Ford (2055 Burton Rd, Mt Pleasant, TX 75455) where they confirmed that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. No further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Pine Castle , FL
Rear panoramic sunroof glass curving crack. Parked in driveway when happened. Not moving.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Madera , CA
While driving on August 8, 2021, I heard a pop on my 2071 Ford Edge panoramic tempered glass roof. I subsequently found a crack/break when I was cleaning the glass roof. I notified the Ford Dealership (FD) (Lithia Ford of Fresno California) on my next oil change on December 15, 2021. Based on my ocular inspection the crack/break appears to emanate from a bubble in the tempered glass roof as opposed to FD’s opinion that object impact caused the cracking. In my online research, cracking, popping and even exploding without impact have happened to tempered automotive glasses have occurred across different vehicle models across different vehicle manufacturers. The presence of bubbles in the manufacturing process have caused weak points across the surfaces of many tempered automotive glass resulting in cracking, breaking, popping and exploding. When this occurs, vehicle occupants as well as other moving motorists could be injured. The tempered automotive glass that exhibit bubbles should not be installed by vehicle manufacturers like Ford. Intensified quality control of tempered automotive glass should be done by vehicle manufacturers before these are installed. Tempered panoramic glass roofing ( sunroof & moonroof) found with bubbles that are installed in all vehicles should be inspected and replaced if necessary to prevent injury to vehicle occupants and moving motorists.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Jamaica Plain, MA
The check engine light came on summer 2021. Message P0302. It was diagnosed by the Ford dealer as coolant leaking into the engine which could lead to engine failure when driving. Entire engine needed to be replaced.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Carrollton, GA
My APIM has failed. It Will cost $900 to replace it at the Ford Dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge? Thanks
Source: NHTSA WEB SITE