2017 FORD EDGE Complaints

My 3 ½ year old Ford Edge needs a new engine. It is a known problem with Ford Motor company and I believe there should be, if not a class action lawsuit against the company. My car is past the standard powertrain warranty and I declined extended warranty when I purchased the car. The check engine light came in. I took it to car dealer to figure out what was wrong and Kenny Ross Ford in Adamsburg, PA said I need a new engine. It is a 2017 Ford Edge with 73,000 miles. The local service center said it would be about 8-9k to fix it. There was not an issue with the vehicle reported under warranty. It sputtered a bit over the past three years, but I thought nothing of it. Normally I would just say it’s my bad luck, however this is a known problem with Ford Motor company. When my wife dropped the car off the dealership, the gentlemen at the dealer said he hopes it isn’t an engine replacement because it is common for that car. He didn’t even look at the car before saying that and he knew exactly what was going on. My wife told me about it so I immediately looked online. (See link at the end of this message with similar complaints about this car) One owner said they contacted the Kentucky attorney general’s office as well. Some of them said they had to replace the engine a second time after two years. Hundreds of people are reporting the SAME EXACT PROBLEM and it appears like the new motor they put eventually fails again. I feel that Ford Motor is purposefully hiding a design flaw and don’t want to issue a recall because of the cost. I feel cheated and I want them to replace my motor at no cost or buy my car back from me at full KBB trade in value at excellent condition. I contacted them directly on Friday and informed them that I was contacting the attorney generals office. I told them I want an engine replacement and I should not be responsible for it. https://www.cargurus.com/Cars/Discussion-t69477_ds1054339

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part for the recall repair was on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

Engine overheating due to a KNOWN issue with coolant leaking into the cylinders of the 2017 Ford Edge. Ford knows about this issue as I have seen it reported on several different sites. This should be recalled as my vehicle began to overheat while I was driving. This puts my wife and my family at danger. I had my car serviced at the Ford dealership since it was purchased and this issue was never brought up. So this is not a servicing issue it is an issue with the engine itself.

The engine in the 2017 Ford Explorer has a history of seizing, catching fire and failure without notice. This could cause serious injury or death. This is a very well known problem at Ford Motor Company and they are doing nothing to fix it. In fact they are hiding from it. The internet is loaded with information on this. The coolant leaks into the engine and destroys it. This has happened so much there are no more engines available in the country. It's not a matter if, it's a matter of when it will happen. 40,000 miles? 60,000 miles? My car has 77,000 miles. Ford is asking customers replace the engine at $7700 to the customer. There should be a recall and replacement process from Ford Motor Company fully funded by Ford. They engineered a bad engine. Sold it to the public. And they are ignoring the safety of the public for money. I have dealt with Morrie's Minnetonka Ford in Minnetonka Minnesota and they say Ford will not recall the engine despite the danger to the public. As usual it's all about the money. Happy to assist you with any details. [XXX] [XXX] Minnetrista, MN [XXX] [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Edge. The contact stated that the brakes failed. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was engaged, and the brake pedal went to the floorboard. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 35,000.

I received a Safety Recall Notice number 20S42/NHTSA Recall 20V-469 in May, 2021. Since then I have been unable to have the problem resolved by Ford Motor Company due to as they say "waiting for parts to be delivered to dealership." Is this acceptable? Where's the urgency due to a safety recall? Can you help? I have contacted the local dealership over 5 times to see when this safety recall can be taken care of. Each time the response is the same. They have no parts and they are on backorder. Required to call back at a later date.First recall notice was received September 2020, Latest recall notice May 2021. Recall has not been completed.

2017 Ford Edge - we were driving along at approximately 50 mph when all of a sudden the vehicle lost power and it slowed down very fast. The car in back of us almost hit us! We limped along until we could shut the car off. It cleared up temporarily but happened twice on way to local mechanic. His engine analyzer did not show anything and the car ran fine for a couple of weeks so I thought maybe there had been some bad gasoline. Then it happened again several times. It was this second series of incidents when we almost had a crash. In driving 10 miles to return to the local mechanic it decelerated 5 times and stalled each time. Now both the check engine light and the wrench warning lights come on. The mechanic's engine analyzer now shows the throttle body is defective. Since he does not have the part in stock we are still waiting to have it repaired. A Ford service dealer has not yet looked at the car. I may now take it to a Ford dealer but getting there is risky.

In the Ford Edge Titanium model (I own a 2017), the 2.0L engine developed a crack in the long block between cylinders. This causes coolant to leak in the cylinders and the spark plug to seize. The engine will miss-fire and could stop running. This has happened to a multitude of Ford Edges and Escapes with the 2.0L engine. Ford is very aware of this issue.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.