2017 FORD EDGE Complaints

In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time. Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.

Coolant leak into cylinder. Manufacture defect. Known issue by Ford but will not cover any replacement as vehicle is out of warranty by 7000 miles. A 2017 with 67000 driven by a grandma 5 mph under the speed limit should not need a new engine. Engine light comes on. Misfires. Puffs of white smoke. Didn’t take to dealer as closest if 1/2 hour away. Took to local repair shop. They ran codes and said it is a known problem from Ford. NHTSA ID Number: 10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. This needs to be a recall or at least Ford needs to cover the replacement costs for those with issues.

We were driving down Hwy 84 in Georgia coming from the airport a truck was making a left hand turn and turned in front of us.. We hit the car going about 30 miles an hour.. The air bags did not deploy and we suffered greatly because of this.. This happened 2/14/21..

On May 24, 2021 my brakes failed on my 2017 Ford Edge and it was towed to Baxter Ford in Omaha NE (dealership where I purchased the vehicle). Baxter determined this was due to Safety recall 20S42 / NHTSA recall 20V-469. After repair was made on the front flexible brake lines the car was still not performing correctly and Baxter determined the right rear brake line also needed to replaced. This was not covered under the recall or the warranty. I called my ASE certified mechanic, who has been servicing all of my vehicles for over 10 years, to discuss with them. They told me the front and rear brakes lines are separate from each other, but they have been servicing many Ford vehicles with same rear brake line problem and just had 2 Ford F150's the previous week, one with about the same mileage as my vehicle (61,000). I am diligent with servicing my car for maintenance, oil changes and repair. My vehicle had been in to my mechanic on Feb. 18, 2021 at 57,318 miles and all fluids were also checked and everything was fine. On May 24, 2021 at 61,892 miles my 2 front brake lines and one rear brake all lost their fluid at the same time. Baxter Ford filed a request with Ford to have this covered for repair and it was denied. I contacted Ford to request to have this reviewed and was denied. However, I was told just to hold on to my receipt in case the NHTSA files a recall and would be reimbursed at that time. I have also talked to several other Ford vehicle owners who have experienced the same problem and I think this needs to be reviewed. You can reach me at [XXX] or [XXX] if you have questions or need additional information. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle it was discovered that the brake pedal extended to the floor while depressed and the vehicle would not immediately stop. Upon inspection, it was discovered that brake fluid was leaking from the front passenger’s side braking assembly. The vehicle was taken to an independent mechanic who diagnosed that the front passenger’s side brake hose had failed. The hose was replaced and the failure was remedied. The manufacturer was notified of the failure. The contact was later informed that the vehicle was included in the NHTSA campaign number 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 15,000.

The contact owns a 2017 Ford Edge. The contact received a notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part for the repair was unavailable. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

In February we had a knocking noise when driving 2017 Ford edge. We took into dealership and had a cracked flywheel. Currently, our 2017 edge is back in the shop with another crackes flywheel. This vehicle was taken to a Ford dealership 1 week after we purchased to replace the whole engine for 3 months. Then we are dealing with 2 cracked flywheels and have had the brake lines fail twice, which is also a recall. This vehicle is a lemon!

The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

Service light came on then overheat light - took to dealer to check. Told by service guy that the tech has performed a long pressure test on the coolant system to find a leak. There are no external leaks so we checked and found coolant intrusion inside the cylinder head. The fix for that is a complete engine assembly.