2017 FORD EDGE Complaints

VEHICLE IN MOTION ON CITY STREET BRAKE FLUID WARNING SYSTEM WENT OFF. PULLED OVER AND FOUND OUT BRAKE FLUID RESERVOIR WAS COMPLETELY DRY. TOOK IT TO HERITAGE FORD IN CORYDON, IN AS THERE IS A RECALL FOR THIS FROM SEPT. 2020 BUT NO PARTS AVAILABLE. THEY HAVE SAID 3 DAYS TO REPAIR ONLY ONE BRAKE LINE AND WE HAVE TO PAY OUT OF POCKET, NO RENTAL CAR. WE CALLED FORD CORPORATE OFFICE AND ARE ADVISED OF THE SAME.

AT ROUGHLY 77,500 MILES OUR ENGINE STARTING MISFIRING BOTH WHILE STATIONARY AND IN MOTION. THE CHECK ENGINE LIGHT CAME ON. WE PULLED CODE P0305, INDICATING CYLINDER #2 MISFIRE. WE REPLACED THE COILS AND SPARK PLUGS AND THE ENGINE CONTINUED TO MISFIRE. WE THEN BEGAN HEARING FLUID MOVING BEHIND OUR DASH BOARD AND NOTICED THAT THE COOLANT TANK WAS LOW BUT NO VISIBLE COOLANT LEAK WAS FOUND. WE TOOK THE CAR TO A LOCAL FORD DEALER'S SERVICE CENTER (WOODHOUSE FORD - OMAHA, NE) FOR INSPECTION AND DIAGNOSIS. THEY CONFIRMED THAT ENGINE COOLANT WAS LEAKING INTO CYLINDER #2, CAUSING THE MISFIRE. IT WAS ALSO LEAKING INTO THE HEATING ELEMENT, CAUSING A PUTRID SMELL IN THE CAB OF THE VEHICLE AND THE RUSHING FLUID SOUND BEHIND THE DASHBOARD. THEY CONFIRMED THIS IS RELATED TO FORD TSB 19-2346. FORD STATED THAT THE REPAIR REQUIRES A $6300 REPLACEMENT ENGINE AND THEY ARE NOT LIABLE FOR THE DAMAGE TO THE ENGINE AS A RESULT OF THEIR DEFECT. PER THE TSB, THIS ENGINE DEFECT MAY RESULT IN ENGINE FIRES BUT FORTUNATELY IT DID NOT GET TO THIS POINT FOR US.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD LLC (9801 PULASKI HWY, MIDDLE RIVER, MD 21220) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE WHERE THE BRAKES FAILED TO OPERATE AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING DOWN THE HIGHWAY I PRESSED DOWN ON THE BRAKE THE CAR WAS NOT STOPPING WHILE THE BRAKE PEDDLE WENT STRAIGHT TO THE FLOOR.

ENGINE LIGHT ON MY 2017 EDGE CAME ON WHEN I STARTED IT. THE CAR WAS SHAKING AND RUNNING ROUGH. TOOK IT TO DEALER WHO SAID WHEN THEY TRIED TO REPLACE THE SPARK PLUGS, THEY BROKE ON OFF. THEY THEN DISCOVERED THE BLOCK CRACKED AND COOLANT GOT INTO THE CYLINDERS. THE ONLY FIX ACTION IS TO REPLACE THE ENGINE. THIS IS A COMMON PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MARCOTTE FORD SALES INC (1025 MAIN ST, HOLYOKE, MA 01040; (800) 842-0699) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD ROLL WHILE THE GEAR SHIFTER WAS ENGAGED IN PARK. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THE VEHICLE IN NEUTRAL WHILE THE GEAR SHIFTER WAS IN PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARUSO FORD LINCOLN (3500 CHERRY AVE, LONG BEACH, CA 90807) WHERE IT WAS DIAGNOSED WITH THE GEAR UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED SHE WAS UNABLE TO START-UP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED LATER THAT DAY SHE STARTED THE VEHICLE USING THE SPARE KEY. THE CONTACT STATED THAT WHITE SMOKE EXITED THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE HEAD GASKET ALLOWED COOLANT TO LEAK INTO CYLINDER NUMBER 2. VIC BAILEY FORD (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302, (864) 585-3600) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BARBER FORD LOCATED AT 640 E 8TH ST, HOLLAND, MI 49423 WAS NOTIFIED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AROUND 70,000 MILES MY CHECK ENGINE LIGHT CAME ON. MY CAR HAS ALSO BEEN SHAKING UPON ACCELERATION, WHICH HAS BEEN UP TO THIS POINT, UNABLE TO BE DIAGNOSED. I TOOK MY CAR INTO A FORD DEALERSHIP, AND THEY SAID THAT COOLANT WAS LEAKING INTO CYLINDER 4, AND THAT THE WHOLE ENGINE WILL NEED TO BE REPLACED. THEY ALSO SAID THIS IS A KNOWN ISSUE WITH THIS VEHICLE.