2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - APEX, NC

    CAR ENGINE IDLES ROUGH AND WHITE SMOKE COMES OUT OF EXHAUST. THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING 20 MILES PER HOUR ON MY TOWN ROAD AND I TOOK IT TO THE MECHANIC HE SAID THE COOLANT IS LEAKING INTO CYLINDER HEAD NUMBER 2. WE HAD TO FILL THE COOLANT RESERVOIR BECAUSE IT WAS VERY LOW.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - FREDRICK, MD

    TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREDERICK MOTOR COMPANY - PRE-OWNED (1415 W PATRICK ST, FREDERICK, MD 21702, (301) 663-6111) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - WACONIA, MN

    MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $8,500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - WINSTON SALEM, NC

    CHECK ENGINE LIGHT CAME IN. TOOK CAR FOR REPAIR WAS TOLD IT WAS THE SPARK PLUGS. WEEK LATER CHECK ENGINE CAME BACK IN. WAS TOLD IT WAS MISFIRE CODES THEN CLEARED. WEEK LATER (3RDWEEK IN ROW) HEARD SWOOSHING SOUND LIKE LIQUID RUNNING TOWARDS THE FRONT OF CAR WHERE THE HEAT VENTS LOCATED AND CHECK ENGINE BACK ON WITH CAR GAS MILEAGE DECREASING FROM 147 MILES TO 25 MILES DURING A 5 MIN RIDE TO DEALERSHIP. TOLD LOW COOLANT AND COOLANT LEAKING INTO ENGINE THUS DESTROYING ENGINE. ENTIRE ENGINE NEEDS TO BE REPLACED. CAR HAS 42000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - WINCHESTER, VA

    ON MY 2017 FORD EDGE THE EPB MOTOR AND ABS MODULE WENT OUT AT 62,000 MILES RESULTING IN BRAKES DRAGGING AND VERY DIFFICULT TO RELEASE THE PARKING BRAKE WITH THE DANGER OF LOCKING UP WHILE DRIVING. ALSO THE ENGINE IS A 4 CYLINDER 2 LITER ECOBOOST AND HAS BEEN LEAKING COOLANT INTO CYLINDER NUMBER 2 CAUSING COOLANT LEVEL TO DROP AND THE ENGINE MISFIRING EVENTUALLY LEADING TO A ENGINE WARNING LIGHT. FORD HAS ISSUED A SERVICE BULLETIN TO LOOK OUT FOR THESE PROBLEMS. THE ONLY REMEDY IS ENGINE REPLACEMENT AT A COST OF AT LEAST $8,000.00. FORD HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE A LONG TIME BUT HAS NOT ISSUED A RECALL AND WILL NOT HELP WITH THE COST OF REPAIR. I BELIEVE MY ENGINE HAD THIS PROBLEM BEFORE THE POWERTRAIN WARRANTY EXPIRED AT 60,000 MILES. I AM NOT A MECHANIC AND DID NOT NOTICE THE PROBLEM UNTIL MY CHECK ENGINE LIGHT CAME ON AT APPROX. 61,500 MILES. I THINK FORD SHOULD BEAR THE RESPONSIBILITY OF ENGINE REPLACEMENT AS THE ENGINE HAS FAILED BEFORE 62,000 MILES. A CAR ENGINE SHOULD LAST MUCH LONGER. AFTER DOING RESEARCH I HAVE SEEN COMPLAINTS OF DOZENS OF SIMILAR CASES OF THE ECOBOOST ENGINES HAVING THE SAME PROBLEM AND BELEIVE IT HAS A DESIGN FLAW.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - BELLIVILLE, WI

    TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALPHORN FORD LINCOLN (N2985 18TH AVE, MONROE, WI 53566) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKES FELT SPONGEY WHILE DEPRESSED. VIN TOOL CONFIRMS THE APPROXIMATE FAILURE MILEAGE WAS 36,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - EVANSVILLE, IN

    TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING HE HEARD A LOUD KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE CAUSING THE ENGINE TO MISFIRE. THE VEHICLE WAS NEXT TAKEN TO TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) WHERE THE MECHANIC INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. ADDITIONALLY, THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - BYESVILLE, OH

    TL* THE CONTACT OWNS A 2017 FORD EDGE. THAT CONTACT STATED THAT PULLING INTO A PARKING LOT SPACE TO PARK, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING AS THE VEHICLE SHOT FORWARD CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL AS THE ACCELERATOR PEDAL FAILED TO RELEASE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A 2ND VEHICLE AS THE VEHICLE ACCELERATED FORWARD ACROSS THE STREET INTO A TREE WHERE IT CAME TO A COMPLETE STOP. NO AIR BAGS DEPLOYED. THE FIRST INDIVIDUAL IN THE VEHICLE SUSTAINED INJURIES TO THE PELVIC BONE (FRACTURE). THE CONTACT SUSTAINED MINOR INJURIES CONCUSSION. A POLICE REPORT WAS FILED. THE OTHER INDIVIDUAL WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE BODY SHOP WHERE AT THIS TIME WAS AWAITING ESTIMATES FOR DAMAGES BY INSURANCE COMPANY. NO DEALER OR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - PATERSON, NJ

    CHECK ENGINE LIGHT, AND COOLANT KEEPS GOING LOW, CYLINDER 1 MISFIRE, COOLING GETTING INTO THE CYLINDER

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - ATASCADERO, CA

    I WENT TO PUSH MY BRAKES AT A STOP SIGN AND I FELT THE BREAK GO ALL THE WAY TO THE FLOOR AND HEARD A POP NOISE AND FELT THE PRESSURE UNDERNEATH THE BRAKE PEDAL I HAD TO COAST TO THE SIDE ALMOST GOT IN AN ACCIDENT. I LOOKED AT THE RIGHT SIDE BRAKE LINE AND IT APPARENTLY HAD BURST BRAKE FLUID WAS LEAKING I HAD TO GET MY CAR TOWED TO THE FORD DEALERSHIP

    Source: NHTSA WEB SITE