2017 FORD EDGE Complaints

HAPPENS EVERY TIME I BRAKE. HITTING THE BRAKE TO STOP ENGINE SHAKES VIOLENTLY AS I COME TO A STOP. IN ADDITION TO VIOLENT ENGINE SHAKING THE CAR IS THRUSTING FORWARD. I HAVE TO PUT MY FOOT HARDER ON THE BRAKE NOT TO HIT THE VEHICLE IN FRONT OF ME. I WILL HAVE TO THROW IT IN NEUTRAL TO STOP THE SHAKING. IN NEUTRAL THE ENGINE REVS. WHEN TRAFFIC BEGINS TO MOVE I HAVE TO PUT IT BACK IN DRIVE AND HIT THE GAS BUT THEN IT LAGS SEVERELY. IT WON'T GO ANYWHERE FOR MULTIPLE SECONDS BEFORE IT FINALLY TAKES OFF. THAT LITERALLY HAPPENS EVERYTIME I STOP AND GO. IF YOU ARE IN PARK AND HAVE YOUR FOOT ON THE BRAKE TOO LONG BEFORE PUTTING IN A GEAR IT STALLS OUT. I HAVE TAKEN IT TO THE FORD DEALERSHIP AND OPENED A CASE WITH FORD CORPORATION WHO BOTH DEEMED THE VEHICLE UNSAFE, BUT NEITHER WANT TO TAKE CARE OF THE ISSUE. THIS ISSUE HAS BEEN GOING ON FOR MONTHS. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND FORD HAS DENIED TO ASSIST WITH GETTING IT FIXED TWICE. THERE ARE SO MANY UNSAFE 2017 FORD EDGE TRANSMISSIONS. I WISH THEY WOULD HAVE TO PAY FOR THIS. IT'S VERY SCARY TO DRIVE. MY DOCUMENTS ARE IN THE FORD COMPUTER SYSTEM. THEY SAY THE WHOLE TRANSMISSION LOCKS UP AND RHE WHOLE TRANSMISSION NEEDS REPLACED. I'VE ALMOST BEEN HIT SO MANY TIMES PULLING OUT BECAUSE THE CAR DOESN'T GO.

IN APRIL 2020, THE PASSENGER FRONT BRAKE LINE BURST AS I WAS DRIVING DOWN A HILL IN MY NEIGHBORHOOD. THE LOW BRAKE FLUID LIGHT CAME ON AS I PRESSED THE BRAKE PEDAL WHICH WENT ALL THE WAY TO THE FLOOR. FORTUNATELY, I WAS NOT GOING FAST AND NO CARS WERE COMING SO I WAS ABLE TO SLOW THE VEHICLE BY TURNING RIGHT AND GOING UP ANOTHER SMALL HILL. WE REPLACED THAT LINE OURSELVES. IN AUGUST 2020, THE DRIVER FRONT BRAKE LINE BURST IN A PARKING LOT AS I WAS SLOWING DOWN TO PARK. I WAS ABLE TO COAST TO A STOP. FORD HAD JUST ISSUED A NOTICE OF RECALL FOR THE FRONT BRAKE LINES SO I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP IN SHAWNEE, KS. THEY REPLACED THE LINE WITH A TEMPORARY BRAKE LONE AS THEY DID NOT HAVE THE RECALL PART IN. IN OCTOBER 2020, THE REAR PASSENGER BRAKE LINE FAILED. THE VEHICLE WAS PARKED. AS I PRESSED THE BRAKE PEDAL TO START THE CAR, THE PEDAL WENT ALL THE WAY TO THE FLOOR. I KNEW IMMEDIATELY THAT ONE OF THE BRAKE LINES HAD RUPTURED. I GOT OUT OF THE CAR AND SURE ENOUGH, I HAD BRAKE FLUID LEAKING FROM THE REAR PASSENGER BRAKE LINE. BECAUSE THE RECALL ONLY COVERED THE FRONT BRAKE LINES, WE REPLACED THE RUPTURED LINE AS WELL AS THE ONLY BRAKE LINE THAT HAD NOT RUPTURED. WE FIGURED IT WAS ONLY A MATTER OF TIME BEFORE THAT ONE BURST, TOO. I HAVE ATTACHED A PICTURE OF THE REAR BRAKE LINE THAT BURST IN OCTOBER. WE KEPT IT AS I PLAN TO TAKE IT WITH ME WHEN THE RECALL PARTS FINALLY COME IN AND DEMAND THEY CHANGE THE REAR BRAKE LINES AT NO COST AS WELL.

SPONTANEOUS CRACKS APPEARED IN THE MOVABLE AND FIXED PANES OF GLASS IN THE PANORAMA SUNROOF. NO ROCK OR GRAVEL IMPACT. THERE ARE NUMEROUS EXAMPLES OF THIS ISSUE DOCUMENTED IN PHOTOS ON THE INTERNET. THE CRACKS I HAVE OBSERVED LOOK IDENTICAL TO THOSE POSTED BY OTHER FORD EDGE OWNERS.

VEHICLE BEGAN TO IDLE ROUGHLY UPON COLD START, AFTER A FEW MINUTES IT WOULD IDLE NORMALLY. AFTER A FEW WEEKS THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER FOR DIAGNOSIS AND REPAIR. WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. THEY SAID IT WILL TAKE SEVERAL WEEKS BEFORE THEY RECEIVE A NEW ENGINE. WE WERE NOT OFFERED A LOANER VEHICLE, WE HAD TO ASK FOR A LOANER VEHICLE. OUR VEHICLE HAS APPROXIMATELY 28,000 MILES. AFTER DOING SOME RESEARCH ONLINE, APPARENTLY THIS HAS BEEN A KNOWN PROBLEM WITH THIS MODEL VEHICLE. THE PROBLEM APPEARS TO BE A COOLANT LEAK INTO THE ENGINE CYLINDER. THERE ARE MANY COMPLAINTS FROM OWNERS OF THIS SAME PROBLEM. MOST PEOPLE HAVE BEEN MADE TO PAY THOUSANDS OF DOLLARS FOR THIS ENGINE REPLACEMENT. WE HAVE AN EXTENDED WARRANTY AND, SO FAR, HAVE NOT BEEN TOLD WE WILL BE FINANCIALLY RESPONSIBLE FOR OUR REPAIR. FORD HAS NOT RECOGNIZED THIS AS AN ISSUE THAT SHOULD BE CATEGORIZED AS A RECALL, THUS LEAVING PEOPLE WITH A LARGE REPAIR BILL. THE ENGINE DESIGN OBVIOUSLY HAVE A DEFECT THAT SHOULD NECESSITATE A FORMAL RECALL.

COOLANT LEAKAGE IN CYLINDER #2..WAS TOLD NEED NEW LONG BLOCK....NEW ENGINE...NOT COVERED UNDER EXTENDED WARRENTY DUE TO THE FACT FAILING PART IS NOT A LUBERCATED PART....ISN'T AN ENGINE LUBERCATED?

THE ENGINE STARTS ROUGH BUT CLEARS AND THE VEHICLE USES SOME RADIATOR FLUID. WE TOOK IT TO HAVE IT CHECKED OUT AND THE DEALER TOLD US WE NEED A NEW ENGINE. FORD HAS A TECHNICAL SERVICE BULLETIN OUT FOR THIS ISSUE BUT BECAUSE WE ARE OVER ON THE MILEAGE THEY WILL NOT COVER ANYTHING. WE NOW HAVE A 3 YEAR OLD VEHICLE THAT IS BASICALLY WORTH NOTHING. I CALLED FORD MOTOR COMPANY AND THEY WILL NOT EVEN ADMIT THAT THEY HAVE A PROBLEM WITH THIS DEFECTIVE ENGINE. THE DEALER TOLD US THAT THE NEW MOTORS HAVE THE DEFECT CORRECTED. I FEEL FORD SHOULD STAND BEHIND A DEFECTIVE ENGINE BUT THEY WON'T UNTIL THE GOVERNMENT TELLS THEM TO.

TURNED VEHICLE ON FROM STATIONARY POSITION ,CHECK ENGINE LIGHT CAME ON, VEHICLE SPUTTERING TO STAY ON. DIAGNOSED WITH CYLINDER 1 MISFIRE AN UNDETERMINED AMOUNT OF TIMES. TOOK VEHICLE TO LOCAL DEALERSHIP. DEALERSHIP REPORTED THAT ANTI-FREEZE WAS LEAKING INTO THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. REPLACED ENGINE UNDER WARRANTY AT 75,000 MILES. PICKED UP VEHICLE FROM DEALERSHIP, WHILE DRIVING VEHICLE CUT OFF AT 60 MILES AN HOUR AND THEN TURNED BACK ON. VEHICLE BACK AT DEALER BY TOW TRUCK (11/3/2020).

THE FLEX PLATE WAS A PROBLEM THAT THE FORD MOTOR COMPANY WAS AWARE OF DEFECTIVE WELDED STUDS FROM THE FACTORY. NOW I AM OUT OF POCKET FOR MORE THAN 5 THOUSAND DOLLARS FOR THEIR DEFECT.

I WAS TURNING LEFT FROM A STOP SIGN ACROSS TWO LANES OF ONCOMING TRAFFIC. WHEN I WAS CLEAR I PRESSED THE GAS AND THE VEHICLE BEGAN TO MOVE. PRIOR TO CLEARING THE TWO LANES OF ONCOMING TRAFFIC, THE VEHICLE STALLED AND WOULD NOT RESTART. THIS LEFT ME SITTING IN THE MIDDLE OF ONCOMING TRAFFIC AND UNABLE TO GET OUT OF THE WAY. I WAS NOT HIT THANKFULLY BUT THIS COULD BE A SERIOUS ISSUE IN ANOTHER SITUATION. THIS HAS HAPPENED MULTIPLE TIMES WITH THE CAR STALLING BUT THIS IS THE FIRST TIME WHERE THE SITUATION LEFT ME IN DANGER. THIS STALLING IS DUE TO A MISFIRING CYLINDER BECAUSE ENGINE COOLANT IS LEAKING INTO THE ENGINE. FORD HAS STATED THAT THE LONG BLOCK NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $9,000. AS THE PROBLEM OCCURRED RIGHT AFTER THE 60,000 MILE WARRANTY ENDED, THEY REFUSE TO BE HELD ACCOUNTABLE DESPITE THE ISSUE BEING A MANUFACTURING DEFECT. SOONER OR LATER SOMEONE WILL BE HURT OR POSSIBLY KILLED BECAUSE OF THIS ISSUE. IS IT GOING TO TAKE SOMEONE DYING TO GET A JUSTIFIABLE RECALL ISSUED FOR THIS PROBLEM?

AFTER HAVING THE VEHICLE FOR JUST OVER A YEAR, WITH 61K MILES, MY CHECK ENGINE LIGHT CAME ON AND I AM BEING TOLD THAT I NEED A NEW ENGINE. I WAS TOLD THAT THE ENGINE COOLANT IS LEAKING INTO THE ENGINE AND THAT THE ONLY REMEDY IS TO REPLACE THE ENGINE. THIS IS NOT A WEAR AND TEAR ISSUE BUT AFTER SEARCHING ONLINE HAVE FOUND THAT IT IS A WIDE SPREAD ISSUE PEOPLE ARE HAVING WITH THIS MODEL. FORD HAS SAID THAT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL A RECALL IS ISSUED WITH MY VEHICLE BEING 1K MILES OUT OF WARRANTY. OTHERS HAVE STATED THAT FORD SERVICE HAS ADMITTED THEY HAVE HAD A LOT OF COMPLAINT AND REPAIRS FOR THE SAME ISSUE. I AM UNABLE TO PAY FOR A NEW ENGINE AND MY FAMILIES SAFETY IS AT RISK. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T69477_DS1054339