2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - ST. JOSEPH, MI

    WHILE DRIVING, CODE SAYS "HILL START ASSIST NOT AVAILABLE" AND SPUTTERING/POWER LOSS ON ROAD. TURNED CAR OFF AND STARTED AGAIN, BARELY MADE IT 1/2 MILE HOME. WAITED 2 DAYS BUT CODE SHOWED IMMEDIATELY WHEN STARTING CAR. ENGINE REVS AND SPUTTERS, BARELY ENOUGH POWER TO PULL OUT OF GARAGE. MANUAL TRANSMISSION SO I CANNOT TURN OFF HILL START ASSIST.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - TAMPA, FL

    WHEN TURNING THE CAR ON, THE CHECK ENGINE LIGHT CAME ON. THE CAR IDLED ROUGH AND FAILED TO ACCELERATE PROPERLY. TOOK THE CAR TO A MECHANIC AND THE CODE WAS FOR A MISFIRE IN CYLINDER 2. MECHANIC CHANGED SPARK PLUGS AND CLEARED THE CODE. A COUPLE OF WEEKS LATER THE SAME THING OCCURRED. I TOOK THE CAR BACK TO THE MECHANIC AND WAS TOLD THE COOLANT WAS LEAKING INTO THE ENGINE AND THAT THE LONG BLOCK NEEDED TO BE REPLACED. THIS OCCURRED AT APPROXIMATELY 64,000 MILES. WITH THIS PROBLEM, THE VEHICLE IS UNSAFE TO DRIVE. THE ACCELERATION DOESN'T FEEL RIGHT AND THE CAR SHAKES. THIS PROBLEM IS CLEARLY A DEFECT IN THE DESIGN OF THE VEHICLE. FORD NEEDS TO LOOK AT THE SITUATION AND DO THE RIGHT THING. THE FORD EDGE IS NOT A SAFE VEHICLE WITH THIS PROBLEM AND IT IS CLEARLY A DEFECT IN DESIGN.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - ODESSA, TX

    2017 FORD EDGE WITH THE 2.0L ENGINE FAILED AT 73,143 MILES DUE TO COOLANT IN THE CYLINDERS. ORIGINAL CODE WAS A P0301 FOR MISS IN CYLINDER NUMBER ONE. REPLACED PLUGS AND COILS WITH OE FROM DEALER AND PROBLEM PERSISTED. CHECK ENGINE LIGHT ON AND ENGINE VIBRATION OCCURRED WHILE RUNNING AT IDLE. THERE WAS NO SMOKE EVER FROM THE EXHAUST. TOOK THE VEHICLE TO THE FORD DEALER AND THEY NOTED LOW COOLANT EVEN THOUGH THERE WAS NEVER AN OVERHEAT ISSUE, CHECK ENGINE LIGHT OR CODE STORED. DEALER REFERENCED TSB 19-2346 AND SAID ENGINE WOULD HAVE TO BE REPLACED AND SINCE THERE WAS NO RECALL FORD WOULD ASSUME ZERO COST. STILL OWING MONEY ON THE CAR THERE WAS NO OTHER OPTION OTHER THAN REPLACE THE ENGINE AT A COST OF $7000. GIVEN WHAT APPEARS TO BE THE FREQUENCY OF THIS SPECIFIC FAILURE COUPLED WITH THE WIDE RANGE OF MILES WHEN IT OCCURS FORD SHOULD STEP UP AND AT LEAST PARTNER WITH OWNERS TO HELP WITH THE COST OF ENGINE REPLACEMENT. THIS ISSUE COULD CAUSE THE VEHICLE TO STALL WHICH COULD LEAD TO AN ACCIDENT OR FATALITY DEPENDING UPON WHEN THE ENGINE STALLED OR WENT INTO LIMP MODE.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - RADCLIFF, KY

    ENGINE NEEDS REPLACED DUE TO LEAKING COOLANT. APPARENTLY THIS IS A KNOWN PROBLEM BY FORD. LOTS OF COMPLAINTS ONLINE AND SERVICE DEPARTMENT HAS A KNOW PROBLEM.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - HASKELL, OK

    SUNROOF BROKEN UPON PURCHASE, BROKE ANOTHER IN TRANSPORT, BROKE ANOTHER PUTTING IN, FINALLY GOT AN UNBROKEN ONE, BY THEN IT WAS SUMMER AND KEPT IT CLOSED, WHEN I OPENED IT THE 4TH PANORAMIC SUNROOF WAS BROKE IN SAME PLACE. ROBERT'S IN PRYOR REFUSE TO FIX IT!

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - MEDINA, NE

    TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COOLANT FAILURE, CYLINDER NUMBER 2, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED ORLEANS FORD (1405 S MAIN ST, MEDINA, NY 14103, (585) 798-4316) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - PHOENIX, AZ

    2017 FORD EDGE WITH 65,000 MILES. ENGINE LIGHT CAME ON FOR A DAY AND THEN WENT OFF FOR ABOUT A WEEK UNTIL IT APPEARED AGAIN. CAR STARTED ROUGH FOR ABOUT 2 DAYS( LIKE A COLD MORNING) AND THEN RAN FINE. BATTERY FAILED, DURING REPLACEMENT TURNED CAR ON TO MAKE SURE BATTERY WORKING FINE AND WHITE SMOKE POURED OUT OF EXHAUST PIPE .HAD CAR TOWED TO MY AUTO REPAIR SHOP. CYLINDER #2 FAILURE. COOLANT LEAKED INTO ENGINE. ENGINE HAS TO BE REPLACED. IT'S A 2L ENGINE. FORD HAS NO RECALL FOR THIS ISSUE BUT HAS HAD A MULTITUDE OF PROBLEMS WITH THIS. THE EDGE WAS MY FIRST FORD CAR, TERRIBLY DISAPPOINTING AND NOW I AM EXPECTED TO PAY OUT OF POCKET FOR THE NEW ENGINE WHICH WILL RUN ABOUT $8K-$9K. FORD NEEDS TO STEP UP SOON.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - ALTO, GA

    2017 EDGE CODES CAME ON FOR TORQUE CONVERTER NOT LOCKING UP TOOK IT TO THE DEALERSHIP ( GREEN FORD OF GAINESVILLE GA. ) WAS INFORMED THE TORQUE CONVERTER AND FRON PUMP WOULD NEED TO BE REPLACED. VEHICLE HAS 69,000 MILES ON IT THEY WOULD NOT HELP US WITH THE FACTORY. SAID IT WAS OUT OF WARRANTY. WE CALLED FORD DIRECTLY AND COULD NOT GET ANYONE TO HELP US. $3020.00 FOR REPAIRS, THEY WILL NOT HELP IN ANY WAY. THIS VEHICLE HAS ALREADY HAD TO HAVE THE ENGINE REPLACED WHILE UNDER WARRANTY. IT WILL BE THE LAST VEHICLE WE WILL EVER BUY FROM FORD. THIS IS A SAD WAY TO TREAT A LOYAL CUSTOMER ON A 3 YEAR OLD VEHICLE. IF YOU ARE OUT OF THE WARRANTY PERIOD YOU ARE OUT OF LUCK.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - EL PASO, AR

    MY CHECK ENGINE LIGHT CAME ON SPENT 500 DOLLARS TO HAVE SPARK PLUGS AND IGNITION COIL REPLACED. THEN NOT EVEN 2 WEEKS LATER CHECK ENGINE IS ON AGAIN SAME ISSUE AGAIN. APPARENTLY BREAK FLUID IS LEAKING DUE TO A RECALL, BUT THERE IS NO FIX FOR THIS PROBLEM. AND I WANT MY MONEY BACK FOR WHAT WAS FIXED DUE TO IT BEING THERE PROBLEM.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - CHESANING, MI

    DEFECTIVE ENGINE. THIS IS A COMMON PROBLEM. A TSB BULLETIN WAS ISSUED. COOLANT LEAKED INTO THE ENGINE. MY ENGINE NEEDS TO BE REPLACED.

    Source: NHTSA WEB SITE