2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 20-30 MPH and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle failed to respond as needed. The contact stated that while depressing the brake pedal several times, the vehicle responded, and the contact pulled into Walmart and purchased brake fluid. The contact added two bottles of brake fluid to the vehicle and slowly drove to the residence due to the braking failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 109,000.

Coolant leaked into the engine cylinders. This issue leads to severe overheating, head gasket failures, and total engine failure. I've been quoted almost $8,000 to replace engine due to Ford's design flaw.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The rear brake lights intermittently failed to illuminate as needed. There were no warning lights illuminated. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was 119,459.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while reversing out of the driveway and depressing the brake pedal, the vehicle failed to respond. The contact depressed the brake pedal to the floorboard, and the vehicle responded. The contact's husband later noticed that there was a trail of brake fluid on the driveway. The contact's husband added brake fluid to the vehicle. The contact stated that the failure recurred while driving 75 MPH. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer informed the contact that the vehicle could not be repaired because the recall part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the recall repair could not be completed because the part was not yet available. The contact was adamant and stated that the manufacturer needed to repair the vehicle immediately. The failure mileage was approximately 107,000.

at this point, I have been told to come in for a diagnostic check (my time off from work), but no parts and cannot fix it if the brake hose is leaking, my rear view camera is acting up at least on a weekly basis, can be at times more often then that, and they do not have the parts, also Ford is NOT making the parts at this time per warrentary employee at the dealership. ???? so consumer safety with FORD is - do not care about customer safety? i have to stop and take time for a diagnostic check, to be told yes or no if yes nothing can be done, if no let's say in a week it start to leak, again the parts are no being made at this time my recall letter is from 9/1/2025 over 5 months almost half a year and parts are not being made??? INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH. i thought customer safety was to protect from physical harm, Ford is not doing this so now , was i sold a lemon that cannot be fixed? try backing up from the driveway into the cudelsac and viewing for kids, and pets then all of a sudden camera jumps to moving lines and scares the crap out of you making you jump (while driving) please assist me understanding why part are not being made for these Ford Edges i know i am NOT the only Ford Edge on the road i see them when i am on the road. Can we PLEASE ensure not just drivers of the Ford Edge safety the to potential damage and injuries to the other vehicle or pedestrian that could be hit by these recall Ford Edges with NO repairs in site or parts being made

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact stated that the brake pedal traveled to the floorboard while depressed. There was no warning light illuminated. The contact stated that the parking brake was activated to stop the vehicle. Upon inspecting the vehicle, the contact became aware that the brake hose had detached, and brake fluid was leaking from the vehicle. The contact became aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.

Engine caused coolant to leak into the cylinders. Cracked engine block. Had to completely replace engine. Called Ford Assist and they said my car is one year too old to help with any sort of repairs. I was stranded without and car (my means to get to work) and heavily relied on other people. I had to finance the repairs on high interest loans, which caused undue stress and financial hardship.

My camera intermittently goes blank and car feel like it doesn’t stop properly today I was backing out of a driveway and camera went blank and caused me to back into a car that had pulled up I called my local ford after I got the letters but they said I would receive a letter when they get the parts in !!

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.