2016 FORD EDGE Complaints

The contact owns a 2016 Ford Edge. The contact stated that while driving at approximately 30 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the sound was like a metal-on-metal grinding sound. The sound was very loud, and the vehicle was shaking abnormally. There was no warning light illuminated. The contact drove the vehicle to the residence and called a mobile mechanic to diagnose the vehicle. The mechanic advised the contact that the motor mount bolts on the passenger’s side had sheared off, and the engine had slipped out of position. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.

The coolant is leaking into the engine area. Causing repeated coil failures and misfire and i assume damage to engine. I believe engine block needs to repaired or replaced. Also, during both dry and especially slippery/wet conditions... my vehicle is veering to both sides on its own while driving .my hands are on wheel going straight and it just drifts, slips and slides. Afraid I'm going to crash. No warning lights. Might be esc and or abs systems. It seems these are known issues for this year make and model but these recalls and warnings for some reason are not attached to my VIN. I need them attached to my VIN so that I can take to Ford dealership for repair before these system failures kill me.

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the CSP repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for CSP coverage. However, this is not acceptable because: •The defect was documented earlier and existed within the coverage period. •More importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. •Ford has incorrectly limited the remedy under a CSP with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested Action: I am requesting NHTSA to investigate and require Ford to: 1.Treat the flexplate defect as a recall, not a CSP. 2.Provide full repair coverage for affected vehicles regardless of mileage. 3.Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford’s brake hose recall (NHTSA Recall 25V544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, where a front wheel alignment was performed, and the front driver’s side lug nuts were replaced. The contact stated that while driving at 10 MPH, the front driver’s side wheel detached from the vehicle, and the contact lost control of the vehicle. Due to the failure, the vehicle sustained extensive front-end damage, and the vehicle was towed to an independent mechanic. The Insurance Provider sent a Claims Adjuster to assess the damages and declared the vehicle a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.

The contact owns a 2016 Ford Edge. The contact smelled a sweet-smelling odor inside the cabin of the vehicle. The contact checked the engine and became aware that the coolant reservoir was almost empty. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there was coolant intrusion into the engine block. The spark plugs were replaced; however, the coolant intrusion into the engine persisted. The contact stated that the vehicle became difficult to start. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed with coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

This issue is one that was made a recall already as of recent, I had gotten my brake lines flushed and refilled and filled to correct amount and yet soon after or not to too long after I had the issue with breaking, I thought it was my brake pads but it indeed was not when I got home and the engine cooled down I checked the brake fluid reservoir and it had been almost empty, I added more and filled it again and since then it hasn’t been a problem again, but when it was a problem, I was going highway speeds when I then felt the car was off on the braking I was actually concerned if I was going to be able to stop in time especially when i was hitting the exit ramp. It no longer has been an issue since I refilled the reservoir but i don’t know if it’ll happen again or not and when and where I’ll be next time it happens. Since I now know it’s a recall and it wasn’t just a one off with just my car I am now reporting this.

The differential gave out last summer and I had to come out of pocket to fix. Randomly just broke and mechanic informed me that the issue was one that other ford edge owners were having and that it was on the ford or nhtsa bulletin and that there’s potential it could be a recall, I personally never reported it, now that my car has 2 other recalls I thought to give the website a check and inform about the Issues I had with my ford edge sport 2016. I believe i was put at risk because the car kept clunking and on the route home trying to keep up with highway speeds the car kept thrusting not really allowing me to match pace of traffic which in itself can be the cause of an accident. And not there was no warning indication on the dashboard prior or after it happening, didn’t know what had happened until I brought it to the mechanic.

Coolant leaks into engine. Also leaks into spark plugs causing spark plug misfire. Engine block cracked. Only at 66k miles

Check engine light came on. A friend of mine said she saw smoke from my rear exhaust. Ran codes came back as a misfire. Spark plugs; the cold idle had become a little rough. I was driving home from work 2 1/2 weeks ago and had to stop because a warning came across my screen about hot coolant or engine in red with exclamation marks.My daughters boyfriend came out where I stopped and changed my thermostat because one of the hoses was hot and one not showing it was stuck closed. I asked him to do my spark plugs at a later date. I took the car to Byerly Ford for a coolant flush because I realized I should have used the same coolant. I asked for spark plugs. They couldn't fit it in that day because I scheduled online. He asked if I could leave it overnight. I couldn't. I was then told it may be this bigger known problem if residue under spark plugs come back. He also asked if I had been topping fluid. I told him no. Last Friday night the bf changed my plugs. Residue under # 3. He asked why my coolant looked brown. He opened the cap and saw the coolant was low but good color and the container was stained. I bought the correct coolant. I called Monday morning to see if I could get it in that day. I was sent to voicemail of who is in charge of Engine work.I left a brief message as was requested. I haven't received a call back. Tuesday night (last night) after opening the cap to checking my coolant level and the level rose a bit; my car wouldn't start. I came across TSB#22-2229 which states safety concerns. This includes my cars year, make, model and engine type. I read of a class action lawsuit and recall, but when I look up my vehicles recalls this problem is not listed. I will be calling Byerly shortly to discuss me having my car towed up there for definitive diagnosis. My 2016 Edge has 90016.5 miles. I got new brake pads very recently as well as my the works oil change (no issues)and tires are newish.I have cared for this car with the expectation of twice the milage.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); through the Turo App; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.