2017 FORD EDGE Complaints

My car is only 44,000 miles yet I got 2 engine light codes on. Presence of coolant in the engine cylinders, white exhaust smoke and a runs rough especially during the first start of the day. Engine diagnostic at Ford dealership shows that it is a coolant intrusion. Dealership states that it requires an entire engine replacement despite my car being in good condition otherwise with proper maintenance.

Engine failure issue. Car started to rough idle, and started to lose power due to misfires. The poor performance placed myself and Family at risk of becoming a hazard to ourselves and other drivers because the car could encounter a moving situation that could not be avoided, and the loss of ability to move away from a dangerous situation. While addressing the problem it was found that there was coolant intrusion in the cylinders due to cracks developing in the poorly designed engine block. The check Engine light did signal indication of a misfire and bad ignition. I investigated the problem and discovered that Ford is aware of the issue and has issued TSB-2229, replace engine at cost to owner, due to Fords poor design.

I am reporting that my 2017 Ford Edge's rear driver-side brake line was leaking so badly today that my brakes did not function. My brake pedal went to the floor! Thankfully I was near my home and able to get to my driveway and I could pump my pedal enough to stop my vehicle! It is very concerning that Ford knew of this issue and sent the recall letter back in September but has yet to correct this extreme safety hazard for people. Now I am home, unable to get to my office for work and/or my appointments. The first ability for Ford to service my vehicle is this Friday -- so that's today, Wed, Thurs and Friday w/o being able to drive at all. I have to pay $136 to get my vehicle towed over to the Ford dealership and now I'll be paying who know what for my vehicle to get fixed. This same dealership just recently performed maintenance on my back brakes within the last few months and no one there said anything to me to indicate there was any issue with my brake lines. I have the recall notice at home for this issue, and the first they said to me when I called was that Ford had still NOT provided parts to fix this. I consider this a real emergency and I would just say again that I am thankful to God I was close to home, decided to take my dogs down to the Katy Trail close to my house for a walk and only had to drive a slow rate of speed and short distance to come back home w/ minimal traffic on the road. I normally drive a two lane black top to work for about 30 minutes and I am sure this issue would have caused a terrible accident if I had needed to drive to my office this morning. I CERTAINLY HOPE THAT FORD MOTOR COMPANY PLANS TO REIMBURSE ME FOR THIS REPAIR AND TOWING. MY SERVICE DATE IS THIS FRIDAY, JANUARY 9 AT CHRIS AUFFENBURG FORD / LINCOLN IN WASHINGTON, MISSOURI.

Recall notices sent out September 2025, no updates have been provided. I have contacted the dealer for additional support, and they just can confirm parts are not available. One of the recalls is for potential leaks from a flexible break line; seem that in six months parts would be available for something as serious as a break line; even the recall states it could lead to loss of breaking resulting in an accident.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Subject: Safety Complaint: Engine Failure and Stall Risk – 2017 Ford Edge 2.0L EcoBoost Description of Incident: I am reporting a dangerous engine defect in my 2017 Ford Edge (VIN: [XXX] ) involving the 2.0L EcoBoost engine. My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. Impact and Financial Burden: My vehicle is currently inoperable and at a repair shop. I am facing a repair estimate of $7,000 – $10,000. Furthermore, my third-party warranty provider (CarShield) has denied the claim, specifically citing that because Ford acknowledged this as a known manufacturing defect via a TSB, they are not liable for the repair. Owners are being left stranded with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. Vehicle Information for Your Records: •Year/Make/Model: 2017 Ford Edge •Engine: 2.0L EcoBoost •VIN: [XXX] •Failure Mileage: Approximately 142000 •Incident Date: 10/27/2025 NOTE: Car Shield Contract # XXX Claim # XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought the car when it was 1 year old. I have never had the front brake calipers off the car but 2 of the front brake caliper bracket bolts became loose and fell out. It appears that when the car was built that the bolts weren't torqued properly.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recalls repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact stated that while the contact's wife was driving at an undisclosed speed, the driver noticed unusual sounds. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended while the RPMs increased. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the torque converter failure had caused the transmission failure. The contact was informed that the transmission needed to be replaced. The failure was related to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The dealer was made aware of the failure, but no assistance was provided. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 132,500.

I am reporting a repeated transmission failure involving my 2017 Ford Edge (VIN: [XXX] ). The vehicle has had multiple transmission replacements performed by an authorized Ford dealership (Barbara Dyson Ford). Each replacement has been faulty, and the most recent transmission is now failing again. The vehicle currently has worsening transmission issues, making it unreliable and unsafe to drive. The problem continues despite repeated repairs, indicating a pattern failure rather than a one-time defect. I rely on this vehicle to transport my child to ongoing medical and specialist appointments. Due to the repeated transmission failures, the vehicle cannot be depended on for essential transportation. I have contacted Ford Consumer Affairs but have received no resolution or follow-up. I am reporting this issue due to safety concerns and repeated unsuccessful repair attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)