2019 FORD EDGE Complaints

Purchased 2019 ford edge 9/14/2025, used with 53 thousand miles. On 12/06/2025, the transmission is leaking from a gasket and slow to accelerate with a burning smell and dirty transmission fluid. Miles now 58 thousand miles.

Torque converter failed at 82000 miles. Had been showing hesitation for some time. Found out this is a common problem for this year and model. No recall yet. I just paid $4226 to replace torque converter at the Ford dealership! There were no warning lights or messages.

At approximately 70,000 miles, the car has started to surge and shudder at nominal speeds (between 20-40 MPH, but will continue to shudder even with my cruise control on in highway conditions.) This is a known issue with this vehicle and has been reported by multiple people. I took it into the dealership and it's going to cost me $5000 just to replace the converter. There is no reason that my car should be experiencing before even getting close to 100,000 miles.

My vehicle has the 8F35 transmission and is experiencing severe jerking and shuddering. With the current snow and slick roads, the car feels unsafe to drive. The sudden jerks make me fear I could lose control, slide into another car, or end up in a ditch. I’m also worried about the loss of power this transmission issue causes, which increases the risk of an accident—especially when pulling out onto the highway. I’m genuinely afraid it may jerk, stall, and cause a serious collision. Regarding TSB 21-2389, my local Ford dealership told me the reprogramming would not fix the issue and didn’t attempt it. They stated that I need a torque converter replacement, which is a $3,300 repair that Ford should be responsible for. Allowing vehicles with known safety-related transmission problems to remain on the road is unacceptable. I also followed up in June of this year about TSB 25-2154. I have a voicemail from the dealership’s GM saying they would take care of the issue after I contacted him, but nothing came of it. They refused to help unless I paid out of pocket due to the vehicle’s mileage. This is my primary daily driver, so the mileage continues to rise out of necessity, not neglect. I’m doing everything I can to drive as safely as possible, but this is becoming increasingly dangerous. I’m asking Ford to take responsibility for this known defect and properly address it. A recall is necessary to keep these vehicles safe to operate.

Torque converter shutter causing delay acceleration, which can cause issues in traffic. I understand from the transmission shop that the whole transmission is likely to fail because of it which could cause an accident

Car bucks and shudders when i accelerate. Ford dealer wants over $8,000 to replace torque converter.

Transmission and torque converter went out at only 83,000 miles. Many other ford edge owners have had the same problem with their transmission and converter as well. This caused me car to hesitate and sputter on the highway which could have caused an accident.

1) Torque converter 2) studdering and shuddering at take off and acceleration 3) confirmed at dealership on 11/28/2025 4) ford dealership service technician is only inspection 5) no messages only physical symptoms of the shuddering and studdering at take off and acceleration.

The torque is shuttering like crazy. I took it into Ford months ago multiple times and they said they had no idea because nothing was coming up, no codes or anything. I have been religious with maintenance checks and whatever they recommend at the dealership. Today my check engine light went on and the cores that came up were about my torque shuttering. Ford released a TSB about the shuttering on my make and model and saying the course of action is to replace the torque converter. I called Ford and told them all this and they quoted me thousands and said they aren’t liable for the repairs. How are they not responsible when this is a manufacturing issue? The car is unsafe to drive and Ford even released a TSB but they refuse to fix it.

The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the driver noticed white smoke coming out of the tailpipe. No warning lights were illuminated. The contact's daughter was able to drive the vehicle to the residence. The vehicle was later taken to a local service center, where it was diagnosed with coolant intrusion in cylinder #3 and cylinder #1. The contact stated that prior to arriving to the local service center, a warning message, advising that the engine temperature gauge and engine coolant temperature had risen, was displayed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.