2016 FORD EDGE Complaints

I was having issues with my car starting. Once I got it started a large cloud of white smoke rolled out of the exhaust. As I drove it the overheat warning came on. I took it in to a shop. I was advised that a coolant intrusion into the engine cylinders, particularly with EcoBoost engines. This issue stems from a design flaw in the open deck engine block, which can lead to misfires, white smoke, and ultimately engine failure1. Ford issued TSB 22-2229 addressing this issue, My car has 116,102 miles on it. Upon doing some research, there have been thousands of the same model of engines that have been reported as having this issue, yet Ford has not recalled the engine. I am now have to shell out over $10,000 to fix an engine that Ford is aware is defective yet not doing anything about it.

Wife picking up grandkids from school called to say brake pedal had been going to the floor. Told her not to move it. As I pulled up behind the car noticed the R/R ground was wet. Master cylinder was low on fluid. Had towed to private shop. Diagnosed as R/R brake hose leaking. The hose wasn't damaged but was leaking where the fittings are attached to the hose. Shop said it's a manufacture's defect.

Four Nokian Ones 245/50R20 102V were purchased online from Priority Tires and shipped to Mr. Tire Hammonton NJ on [XXX]. All four tires are separating along the tread block edge on both sides. The tires are being held at Mr. Tire in Hammonton for inspection. Mr. Tire has maintained this vehicle since original purchase 2007 and with severe vibration occurring they determined the cause was tire separation along the outer edges of all four tires. The separation is cracking into the tread block and continuously around the entire circumference of each tire. A blow out is the safety concern and they recommended complete replacement of each tire. My safety and my drivers safety are at stake. I am a [XXX]. This vehicle is my only vehicle to get to my Cardiologist at DeBorah Heart and Lung as well Cardiologist at Jefferson University Hospital as well as the VA in Philadelphia. My concern is driven by Michelin Tires blowing out and recall a few years back. Mr. Tire documents every visit including oil changes, tire installation, tire rotation, 4-wheel rebalancing, 4-wheel alignment. There is, on file, their recommendations and full-service records. The severe vibration began after @30,000 miles and was unsolved due to the defective nature of the tread on all four tires. Several alignments, 4-wheel rebalancing and tire rotation have not resolved and increasing vibration for the past 18 months. Priority tires only looked at pictures denying all requests for in-person inspection. I have also requested Nokian Tyres send a representative for inspection - all denied by Priority Tires. Priority tires supposedly sent the defective warranty claim to Nokian Tyres with a response of "Road Hazzard" was the cause. No response to my request for their definition of "Road Hazzard" and policy procedures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine needs to be replaced due to coolant intrusion. This issue had no initial warning, and the car suddenly had issues accelerating and when I looked under the hood at home was low on coolant. I refilled it. Next morning an engine light came on for misfire in cylinder #3. I had an engine coil and the spark plugs replaced and it seemed fine for about a week before everything resumed happening again. Was then told the head gasket. My mechanic said to take it to ford for coolant intrusion & that this was a known issue with their engines. I feel this should be a recall, this is not safe. Ford has today confirmed I need a new long block due to coolant intrusion. Not only is this issue unsafe, but it’s very costly to fix. I’ve already spent $400 on this, and now I’m going to have to spend several thousand on a new engine for a car I’ve only owned for 20k miles.

Severe constant moisture condensation build up inside rear light bar and rear side lights. The moisture is inside all clear plastic covers and some of the red inner plastic (which is underneath the clear plastic cover). It is available for inspection. This is causing a safety hazard due to reduced and dim light visibility. The constant moisture causes an increased risk of break lighting shortage, failure of lighting electrical system or the lights shutting off. With the reduced rear lighting visibility and risk possibility of rear lighting failure there is an increased risk of a crash. The dealer, I purchased the vehicle used from, tried taking it apart and drying the moisture but it came right back the next day. The vehicle has been seen at an auto garage. It is unkown if there has been warning lights or signals since I recently purchased it from the dealer who had it one month prior.

Check engine light revealed code P0302. This is due to coolant intrusion into cylinder 2 (confirmed by Ford dealership) due to faulty open deck coolant design by Ford. TSB 22-2229 was issued by Ford on 09 June 2022 concerning ecoboost engines exhibiting codes, similar to mine, as a coolant intrusion. The only fix is a long block replacement. My dealership service department diagnosed ($170) and requested financial assistance on my behalf to Ford, but was rejected in totality. This is a Ford design flaw that causes this coolant leak and the only fix is a complete engine replacement. If the engine fails before the manufacturer warranty of 5/60k, then Ford will pick up the tab. If the vehicle is bought used (in my case), and goes past 60k miles, then Ford will recuse themselves from any liability.

The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to control. At one point, the power assist abruptly returned, causing the steering wheel to jerk, and I nearly hit a pedestrian. It was a frightening and extremely dangerous situation. Brought the car to my mechanic multiple times, but the issue kept coming back. After 3 times, I brought the car to the ford dealership/ford mechanics and they confirmed the issue with the power steering was the fault of the rack and pinion. There was no indication of an issue prior to the power steering going out, however, as the steering goes out the power steering alert comes up on the cars dashboard, as wall as the loss of traction power.

I bought my 2016 Ford Edge on May 30, 2025. Six weeks later it started with engine light coming on with code P0304, misfire in cylinder 4. Than white smoke from exhaust only at first morning startup. Took to Ford Dealership Mechanic only to be told I needed a new long block in engine due to coolant leak. Price $9000

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 35 MPH, the check engine warning light was illuminated. Upon inspecting the vehicle, the contact noticed that the coolant reservoir was empty. The vehicle was taken to dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to provide a refund after the contact had paid for the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

My coolant was leaking into one of the cylinders, which causes engine failure. I had to replace my long block. My car had lost power, I couldn’t make it up hills. My engine could have started on fire as well.