2017 FORD EDGE Complaints

The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle failed the Emissions test in Georgia. The contact stated while driving approximately 35-70 MPH, the transmission was slipping, and the vehicle was shaking and jerking abnormally. The vehicle was difficult to drive. The contact stated that the brake pedal was depressed to the floorboard, but the vehicle failed to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes needed to be replaced. The vehicle was taken to a transmission specialist, who confirmed that the transmission needed to be replaced. The local dealer was contacted, but no assistance was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,048.

The vehicle has low mileage, but the 3rd cylinder wall has a crack that is causing coolant to be leaked into the engine and therefore, the long block/engine needs to be immediately replaced. This is a major safety hazard which can cause the engine to stop at any time, even while driving on the highway, which a major safety issue and hazard. The certified mechanics say that the long block part was manufactured too thin and is causing major safety and mechanical problems and shared Ford needs to recall and replace the long block as this is a common problem and major safety issue with this vehicle as research has shown.

TWO NHTSA NOTIFICATIONS RECEIVED IN SEPTEMBER 2025 AND HAVE YET TO BE CONTACTED BY FMC REGARDING REPAIRS. HAVE CONCERNS WITH BRAKE LINE RECALL AND AT CURRENT TIME HAVE COMPLETELY BLURRED CAMERA, AND UNABLE TO VIEW REAR CAMERA WHILE BACKING UP. CONTACT LOCAL DEALER REGARDING REPAIRS BUT THEY ARE UNABLE TO MAKE REPAIRS UNTIL FMC NOTIFICATIONS. HOW LONG DOES FMC HAVE TO MAKE REPAIRS ONCE NOTIFIED BY NHTSA?

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the recall repair parts were not yet available. The contact stated that the rearview camera image was cloudy while reversing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

Check engine light started coming on for a cylinder 3 misfire at around 105,000 miles. Brought to mechanic to diagnose. Replaced ignition coils and spark plugs. The check engine light came on again with the same issue. Coolant also was running low. Brought to Ford dealership who scoped the number 3 cylinder. Dealership Confirmed that coolant was intruding into the engine and that a new engine block would be required as a remedy. This is a well known defect on Ford Ecoboost engines that they have issued recalls for in the past, albeit for smaller liter engines and not the 2.0

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact was able to drive the vehicle approximately 5 MPH to an independent mechanic. The vehicle was diagnosed, and it was determined that the driver's side front flexible brake line had ruptured and was leaking brake fluid. The vehicle was not yet repaired. The contact stated that it was the second failure of a flexible brake line, but the first failure had occurred on the rear passenger’s side brake line. The contact stated that the first failure had occurred in 2024. The contact had not yet received the recall notice for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Edge. The contact stated that while in reverse(R), the rear-view camera image displayed either a blank or distorted image. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was not available.

The coolant is leaking into the motor causing an overheating issue that cuts power to the engine while driving. This is a large problem that may go unreported but Ford did change the design years down the road to help fix the issue but will not take responsibility.

2017 Ford Edge Titanium, 2.0L with 6F35 Transmission, ~70kmiles, owner has all service records. After routine service at Ford dealership ([XXX]), oil and filter change, inspection and coolant replacement; Owner noticed upon driving home that the car would try to stall when placed into gear, then shudder and buck until the throttle was nudged and the car would start moving (forward or backward). Owner promptly returned car to the dealer. A service advisor replicated the problem and took the car into the shop where it remained for 3 days for testing and diagnostics. The mechanics diagnosis (uploaded in attachment) is that the torque converter is in a constant locked state and that something was "bad" in the transmission and likely a torque converter failure. The shop estimated $9,138.33 to repair. Owner declined the excessive repair cost and limped the car home and into owner's garage where it currently sits awaiting some resolution. As this transmission has been the subject of prior recalls, owner believes the recall should be expanded to include this vehicle. Also noted, this transmission has been and may still be the subject of active litigation. Note: an extended warranty the owner had purchased with the car when new, expired just 4 months prior. Coincidence. The Ford 6F35 transmission is defective and should be promptly recalled in all vehicles! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)