2016 FORD EDGE Complaints

The rear differential is failing. It has been looked at by an independent mechanic. The car has 85,000 miles on it. I understand certain vin numbers were recalled for this issue.

My cars check engine light came on, went to autozone and they diagnosed it as a coil 3 needed to be replaced, ordered the coil and replaced, but light was still illuminated, got the same part and replaced it again, however check engine light remained on, took car to dealership where we were told I needed a new engine due to coolant leak and sludge build up, did not have the money to replace. This happened at approximately 126,000 miles

Had to replace the Power Take Off Unit (PTU) (internal failure) 1/25/21 Had to replace the Rear Differential Unit (RDU) (internal failure) 5/27/25

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was violently shaking while cold starting the engine. The contact stated that the failure persisted, with the check engine warning light illuminated. The vehicle was taken to the local dealer where a mechanic discovered coolant intrusion in cylinder #3. Upon investigation, the contact linked the failure to Technical Service Bulletin: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

Ever since I purchased my Ford Edge the backup camera flashes off and on while I'm trying to back up and reverse. It does it every single time I try to reverse it either does not show me backing up or will show me backing up in the camera for a second and then flashes off back to the radio or flashes back to nothing. I see that they are recalls regarding the backup camera on newer vehicles. My vehicle is a 2016 Ford Edge and has been messing up for years. Why does the recall not involve the older models?

While driving, the engine was shaking the car very badly to the point where it was unsafe to drive—the engine light also started flashing. We had it towed to a shop and they discovered a crack in the engine causing coolant to leak into one of the cylinders, causing misfire. Even after refilling the coolant, the engine had this issue. They deemed it an internal engine issue requiring complete replacement.

The contact owns a 2016 Ford Edge. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where spark plug #1 and the coil pack were replaced; however, the failure recurred. The vehicle was taken back to the mechanic, where the coil pack was replaced; however, the failure persisted. The vehicle was taken to Groat Brothers Auto Supply, where it was diagnosed that there was coolant intrusion in the first cylinder, and the contact was sent pictures of the failure. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that there was no TSB related to the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,000.

On [XXX], around 7 PM, while my 2016 Ford Edge SEL was parked in front of my apartment, I used the remote start feature to start the vehicle. After activation, the rear window shattered unexpectedly. I could hear the crackling sounds, and the rear window was falling apart. There were no external impacts or visible damage to the window prior to this incident. The vehicle was stationary, and the weather conditions were normal at the time. I went to Elder Ford of Rochester Hills. The manager informed me that they could not do anything and that I should fix the car before returning it at the end of the lease period. I mentioned that there was Technical Bulletin FSA# 17B39 for the 2016 Ford Edge in Canada, but the manager informed me that it was only valid for Canada. He advised me to keep the receipt in case Ford USA issues a similar recall. FSA# 17B39 informs that war and salt can weep through the rear wiper motor shaft grommet. The residues in the rear defroster and cause uneven heat in glass and cause it to break or shatter. I live in Michigan so this is a common situation of salt/water during winter. It is unacceptable that this issue was not addressed. I had to pay $397 to fix a problem that was not caused by me. There are numerous complaints in forums about this same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that while driving 70 MPH, the vehicle vibrated abnormally with the check engine warning light illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that two weeks later, while starting the vehicle, there was white smoke coming from the exhaust, with an abnormally sweet odor coming from the exhaust. The vehicle was not diagnosed or repaired. Most recently, the contact stated that while driving 50 MPH, the vehicle jerked and stalled. The contact was able to coast to the side of the road. The vehicle restarted, and the contact was able to drive the vehicle to the residence. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a local independent mechanic, where it was confirmed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact stated that the failure persisted. The vehicle remained at the residence and had not been driven since the latest failure. The failure mileage was approximately 127,000.

This has happened 2x where I am driving and there is loud noises coming from the fuel tank area and the car stalls. I am able to get it off the road. I turn the car off and it doesn't immediately restart. When I try and push in the fuel tank there is a lot of air that comes out.