2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that while reversing, the rearview camera displayed a black screen. In addition, the contact stated that the rearview camera was not working occasionally. The contact stated that occasionally the camera would turn on as needed, but failed to operate as needed at other times. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact reported the issue due to a possible safety concern. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owned a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention) and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that on several occasions, the rear-view camera fail to operate while needed or would randomly function while not needed. The local dealer was made aware of the issue and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the Lane Departure: Blind Spot Detection feature occasionally failed to alert of approaching vehicles in the blind spot, which nearly caused a crash while driving on the highway. The manufacturer was made aware of the issues. The vehicle was not repaired. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was parked and the parking brake was disengaged, the brake pedal almost went to the floorboard and remained lowered. The check engine warning light was illuminated. Additionally, the contact stated there was condensation under the rear driver’s side tire. The vehicle was then towed to a dealer however, the vehicle was not yet diagnosed. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 88,750.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and was informed that there was coolant inside the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000

Vehicle went in for check engine light, no issues with how the car runs, low coolant. Vehicle was pressure tested and we were told there was a crack in the cylinder and that the engine would need to be completely replaced. This will cost upwards of 10k. Per my research this is a known ticket and huge defect that Ford knows about. We asked if we could get e engine replaced under the goodwill repair program through ford and we were denied there as well.

Coolant leaking into the cylinders caused engine overheating and ultimately, engine failure.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The brake warning light was illuminated. The contact stated that the front brake pads had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the flywheel had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.