2016 FORD EDGE Complaints

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

I am writing to express my dissatisfaction with the issue of coolant intrusion in my Ford vehicle. Despite maintaining the car regularly and following the manufacturer’s guidelines, I have experienced repeated problems with coolant entering areas where it shouldn’t, which has caused significant engine performance issues and potential long-term damage. As a Ford customer, I expected a higher standard of quality and reliability, especially regarding critical components like the cooling system. I am disappointed that this issue has not been addressed proactively by Ford, and I urge the company to investigate this matter further and offer a resolution to prevent future occurrences for other affected customers.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact stated that there was evidence of coolant loss; however, no visible leak was on the ground. The contact added additional coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant leak. The vehicle was not repaired. The contact called the manufacturer and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

Engine misfires while driving. Code found P0302. misfire in cylinder 2. cylinder checked by dealer with camera and found to be leaking coolant inside the cylinder. TSB 22-2220 2.0L Ecoboost found. Steps followed, dealer recommeded replacing Engine long block.

Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil pan to spontaneously leak at 60,000 mileage. After our excellent 200,000+ mileage experience with the 2008, we expected similarly spectacular operation from the 2016.

Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally. There was no warning light illuminated. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic discovered coolant intrusion into several cylinders. The vehicle was then diagnosed with a defective long block which had caused the engine failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty or recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 89,315.

Flywheel in motor cracked. There was a recall for this that expired in 2024. The crack caused me to not be able to drive the vehicle. Cost of repair is over $3000. I called and filed a claim with Ford and they suggested I file here too.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the power steering failed to function as intended. In addition, several unknown messages were displayed on the instrument panel with several unknown warning lights being illuminated. With help from neighbors, the vehicle was taken to the residence. A dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford Recall: 19S26/NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior spot weld had become unsecured, and the door needed to be re-attached and re-welded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 52,000.