2017 FORD EDGE Complaints

Engine leaking coolant into cylinders. Creating risk of smoke and fire, known issue with for per TSB 19-2208

My car loses power when I press the gas. For example, I can come to a stop, wait until it’s safe to turn in front of another car, then try to take off — but the vehicle suddenly loses all power. It won’t accelerate, and I have to keep pressing the gas and hope it goes. Sometimes I have to pull over, put it in park, turn the car off, and restart it before it will drive again. This also happens on the freeway. When this issue happens, the car also shifts very hard afterward, causing it to jump forward. This makes the vehicle extremely unsafe — especially when I am trying to turn in front of cars moving at high speed and my car suddenly loses all power. I have taken the vehicle in five times for the same issue, but the Ford dealership has not been able to repair it. I have also called Ford’s corporate office, but they said they cannot help. I opened a case with the BBB as well, and they advised me to open a case with you. At this point, I am at a complete loss with this issue. I travel with my two kids in the car, and I am honestly afraid to drive it — but I have no other vehicle.

The contact owns a 2017 Ford Edge. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission independently shifted. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that there was no failure with the transmission because there was no sound coming from the transmission. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact, who was an ex-certified mechanic, stated there was an issue with the vehicle. In addition, the contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim and I can’t see you have to drive with high beam on every time I go at night I’ve changed almost we like 56 different types light bulb, but still nothing still worst. If I used one for the manufacturer one it’s nothing it’s literally dark outside. I can’t see nothing and another problem is as the ball joint since I bought it I took it from my first oil change when they did the inspection on the car they told me one of my passenger side ball joint was loose but that time I didn’t have money to repair it because it was almost $5000 they said and I was like I don’t have the money. I’m a college student so and recently my car wheel is to the left side more. Something if there’s anything I can do is there anything y’all can do to help cause I don’t want to get in an accident because of that thing.

The contact owned a 2017 Ford Edge. The contact received a notification of NHTSA Campaign Number: 20V469000 (Service brakes, Service Brakes, Hydraulic); and several other recall notifications. The contact requested to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted several times.

Check engine light came on intermittantly and would turn off. When it stayed on I took it into the dealer who diagnosed leak of coolant into number 3 cylinder, requiring a new engine. This happened at just above 65,000 miles. Car is starting and driving rough, some erratic acceleration and is worse every day.

A couple months ago, my right rear brake line broke. Yesterday, my left brake line also broke. On the first occasion, a warning lamp appeared on my dash, but it did not alert me this most recent time. On both occasions, my breaks were very spongey and I noticed my car take an extended time to stop, and it never came to a complete stop. I also noticed greasy fluid leaking from the rear. The right side has been repaired by a Ford dealership, but I had to pay for it. I'm still awaiting a repair for this 2nd line and I have brought this recall notice to the dealerships attention. I've requested that the repair the part free of charge but it's not resolved yet

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the check engine warning light was reset; however, the failure persisted. The vehicle was taken to a certified mechanic, where several unknown repairs were performed, and the fuel injectors were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion in the oil and in the engine. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer informed the contact that the repair could not be covered. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at 65 MPH, the vehicle stalled, with an abnormally strong odor coming from the engine compartment, with the check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,536.

Bought this car, 100,000 miles on it, and 2 days after My check engine light comes on and coil 2 is misfiring, i get new coils and plugs, and 3 hours later it starts it again, I end up taking it to my local ford dealership and they discovered I need a new engine due to a crack in my long block and coolant getting in coil 2...I just brought a car that needs 8000 dollars of work done. I wish I knew what to do. This has been awful. Sometimes it decides to misfire at red lights or even driving down the road, ford should fix this issue