2017 FORD EDGE Complaints

3 months ago, Engine just stopped while driving. Thankfully traffic was light. Had it been one hour later I would have caused an accident on the freeway. Now just last week, the engine was starting rough and the check engine light came on. Brought it in and found out the coolant was intruding into the cylinders. Engine is ruined. Sounds very common for the failure of head gasket causing coolant leak into cylinders.

Known coolant intrusion issue in 15-18 Ford Edges. Coolant leaks into the cylinders, hard starts, check engine, without a new motor replaced, the engine will explode. This should be a recall since it’s consistent on almost every single edge from the years listed. I had to replace the engine at 88,000 miles. $8,000 of work done for an issue that is known to Ford.

Coolant intrusion into cylinder block requiring engine replacement. (I unfortunately own TWO 2017 Ford Edge Titanium vehicles with the defective 2.0 L EcoBoost engine). I have had to replace the engine in BOTH vehicles which failed withing 10,000 miles of one another. This engine failed at 105,000 miles. The vehicle has been routinely maintained and the failure occured with no warning. The company is aware of the defect and no longer supports customers. There is a TSB issued which identifies the issue (22-2229). A Ford Edge forum on Facebook reveals that a decent percentage of the membership with this era model have experienced the same failure, with the same lack of support from the manufacturer.

The first symptom on my 2017 2.0 L EcoBoost engine with 79,000 miles was a rough start and check engine indicator. The warning light cleared and engine ran better while at operating temp. The symptoms became worse over the next few weeks, when I noticed that there was no heat coming from the heater as the coolant was very low and the engine was overheating. I had difficulty removing the coolant reservoir cap as there was significant vacuum and no coolant showing. When I got the cap off, the coolant boiled up, leaving a small amount in the bottom. I added coolant to make it home and called the local Ford dealer who informed me that there is a service bulletin about coolant leaking into the cylinders and the repair might likely mean an engine replacement. The engine replacement would cost $12000 at the dealer so I brought the car to my mechanic who scoped the cylinders and found damage in the third cylinder. Since he had replaced nine of these engines for the same problem and knowing that the faulty engine design had been corrected in 2020, he recommended long block engine replacement, which has been completed. Had I not noticed the engine overheating, I could have been stranded or worse -- had an engine fire. My mechanic informed me he has now replaced ten 2016-2019 2.0 liter EcoBoost engines for the same issue.

Coolant intrusion into the cylinder block requiring new engine. Issue is known to manufacturer but Company no longer offers any support to customers. Dealership confirmed issue with scope showing Crack in cylinder. I maintained the vehicle and did regular fluid checks. Failure occurred with no warning.

While driving at highway speeds the engine suddenly began knocking, white smoke billowing from the car and it came to a stop. No lamps prior to failure. FORD is aware that 2017 Ford Edge vehicles were made with this defect. The dealer has confirmed code PO304 coolant intrusion into cylinder 4 and also determine that the turbo has failed. Failed turbo is also a known manufacturer defect by Ford. The safety issue is the dramatic loss of speed on the highway without warning while emitting a blinding and distracting smoke screen to other drivers.

The contact owns a 2017 Ford Edge. The contact stated that upon start the vehicle, the check engine warning light remained illuminated while the vehicle was idling. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

The engine was shaking violently whenever the brakes were engaged. The vehicle required a full torque converter replacement.

My 2017 ford edge, 74,000 miles 2.0 eco boost had a code after hesitating, running rough and having white smoke from exhaust. The check engine light came on and the code was Po302. We replaced the coil pack and the light continued. Brought it to local dealership and they confirmed TSB-22-2229 and needed long block for 12,000$. After much research, for some reason other eco boost cars have had extended warranties but of course not this model. Is this real life? The safety concerns and the cost are outrageous to say the least.

The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 75 MPH, the message "Engine Coolant Hot" was displayed and the engine warning light was illuminated. The vehicle went into LIMP Mode and the vehicle failed to exceed 10 MPH. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted after a while and operated as needed. The vehicle was taken to a dealer, where it was diagnosed that the spark plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,100.