2017 FORD EDGE Complaints

Loud slashing noises behind the dashboard and check engine light stating misfirecylinder two. Entire engine had to be replaced because of warping and coolant enter intrusion into cylinder two. This has been a known problem for years with Ford on this particular engine and no recall. Ford will not stand behind their engine. The repair shop that we had the new engine replaced has done three Ford engine replacements in the last five months due to the same issue.

Issues with 2.0 L EcoBoost engine overheating. A mechanic using a camera to investigate revealed coolant intrusion in engine. Mechanic located Technical Service Bulletin (TSB) #22-2133 which indicated it was a known problem by Ford and recommended engine replacement at owner's expense. This had to be performed by a Ford dealership so that the engine could be re-programmed using proprietary software. The out-of-pocket cost to replace the engine was $7,559.08, plus $183.00 for the tow to the dealership. The mechanic's shop charged $32.60 to diagnose the problem. This issue also led to simultaneously failure of the transmission which had to be replaced at a cost of $5,999.22.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

July 23, 2025 the engine light came on. Called Ford dealer and made appt for July 24 to be checked out. Coolant getting in #2 cylinder, recommended long block replacement for $9859.85. Vehicle has only 83450 miles on it and a known issue by Ford. Called Ford and we can not get any help with replacement.

The contact owns a 2017 Ford Edge. The contact stated that while replacing the spark plugs, the contact noticed that the coolant level was significantly low, and the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,899.

The contacts son owns a 2017 Ford Edge. The contact stated that while his son was driving approximately 35 MPH, there was a misfire coming from the engine. The check engine warning light illuminated shortly afterwards. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder head, caused by a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the engine light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2208. The vehicle was taken to an independent mechanic who determined that the ignition coil and spark plug was not firing properly in cylinder #3. The vehicle was taken to an independent mechanic, and it was determined the spark plugs were corroded. The vehicle was taken to a local dealer, where it was diagnosed and determined that engine block needed to be replaced. There was no coolant in the reservoir. The contact stated that coolant was leaking into the cylinders. There was white smoke emerging from the exhaust pipe. The vehicle was not repaired. The contact was waiting for warranty approval. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 66,000.

The contact owns a 2014 Ford Edge. The contact stated that upon start the vehicle, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,275.

At less than 70,000 miles on the engine, a check engine light came on (July 2025). To this point there had been no lights or warnings, but apparently there was coolant intruding into the engine cylinder. This likely had been an ongoing issue but finally created a warning light around 69,000. This design defect created the potential for immediate engine overheating while traveling at highway speeds. A dealer has yet to look at my vehicle but an independent service center diagnosed a blown gasket due to the intrusion. And others with the same engine 2.0L have suffered similar issues (as evidenced by recent June 2025 class action suit).

I am the owner of a 2017 Ford Edge with only 63k miles on it (VIN: [XXX] ), which I purchased from Depaula Ford in July of 2020. This vehicle has experienced significant engine problems consistent with the symptoms described in TSB 19 2346. Specifically, my vehicle has suffered coolant intrusion into the combustion chamber, leading to white smoke from the exhaust, misfires, and a noticeable loss of coolant. After diagnostic inspection at Depaula Ford in Albany, it was confirmed that the engine requires replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)