2016 FORD EDGE Complaints

View complaints related to 2016 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2016 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD EDGE
    - ELKRIDGE, MD

    The 2016 Ford Edge 2.0L EcoBoost has sadly caused us countless issues and extensive $ to repair. The latest issue is the 2020 investigation that revealed a design defect of the engine block and cylinder head, and coolant has been leaking and burning in the engine cylinder, which has lead to me needing a new engine. Unfortunately, the suit displays documented proof Ford knew about it and didn’t disclose it to buyers. This has lead to vast overheating, risking the vehicle catching on fire while in use, burning empty coolant, and a potential for having a blown engine on the highway. We took the car to a trusted shop when the overheating issue occurred and this was our circumstance.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - clinton, IA

    car has 63000 miles and engine needs replaced because there is antifreeze getting into cylinders. had checked at a service station. safety concern is gasket may fail allowing antifreeze to shoot onto block causing fire. there's a recall for the 2.0 ecoboost from 2015 to 2018 for this same problem but vehicle isn't under a recall. also engine light has come on 2 times. if reset the computer light turns off for a little while then comes back on. this started 3 weeks ago. also vehicle runs rough at cold start up and blows out white smoke.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - East Canton, OH

    The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and the message "Coolant Temperature High" was displayed. The vehicle was taken to the local mechanic who diagnosed and determined that there was coolant inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Warren, MI

    The contact owns a 2016 Ford Edge. The contact stated that while his daughter was driving at unknown speeds, the check engine warning illuminated. The vehicle was taken to an independent mechanic, who determined there was an error code related to a coolant intrusion into the cylinder. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Boring, OR

    2016 Ford Edge Titanium with 58800miles, brought to Ford Dealership with check engine light on, diagnosed with blown cylinders/engine failure, requiring engine replacement. Replacement quote is $9900. Out of warranty, no customer support assistance, less than 60000miles. Known engine issues with 2.0 Ecoboost by Ford, but no recall.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Libertyville, IL

    Check engine light was on and took to ford dealership and code is P0304. Coolant is leaking internally into cylinder.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Pequannock, NJ

    The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vehicle had backfired, and the dealer determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the engine was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Lansing, MI

    The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently blinking on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear had failed, and the steering rack and pinion and several other unstated parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Blue Springs, MO

    Engine block crack leaking coolant into the cylinders. This was evident by white smoke coming from the tailpipe. This was confirmed by an independent mechanic who did a compression test on each cylinder and was able to identify the location of the cracked block.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Springtown, TX

    Engine blew at 67,334 miles. Had complete new replacement. New engine blew at 116,239 miles

    Source: NHTSA WEB SITE