2017 FORD EDGE Complaints

My 2017 Ford Edge Sport has the exploding Panoramic moonroof. The first incident - the car was parked and the front movable glass panel was cracked (see picture 1). No objects hit the glass. The second incident occurred while was wife was driving on the interstate at 75mph. It sounded like a gun shot - glass exploded into the passenger compartment - luckily the sunvisor was CLOSED or my wife and her parents in the backseat would have been sprayed with broken glass (see pictures 2 and 3). No objects hit the glass - there were no other vehicles around her at the time of the incident. We have now replaced the movable glass panel twice at a total cost of $2500 -- via insurance with our deducible of $1000. And NOW - the rear non-movable glass panel is cracked! It just won't end! The 1st incident was about Oct. 25, 2024- the 2nd incident was around May 9, 2025.

Passenger side rear brake line rupture causing loss of braking during normal driving. No warning lamps or indication of failure prior to loss of braking. Defective part is available for inspection as of 7/16/25. No one needs to confirm issue as it was necessary to repair in order to safely drive vehicle. I purchased replacement brake line and performed necessary repairs. No one has inspected repair.

The contact owns a 2017 Ford Edge. The contact stated that after shifting into reverse(R), the back over prevention camera image failed to display on the screen. The contact stated that the display screen was black and the message "Camera Not Available" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

I am filing this report due to a serious and costly engine failure in my 2017 Ford Edge Titanium with the 2.0L EcoBoost engine. My vehicle has always been properly maintained and I recently experienced pre-mature engine issues at only 93,000 miles. The issue began with rough starts, hovering RPMs, and eventually led to a complete engine failure. My mechanic diagnosed the problem as coolant intrusion into the engine, which I have since learned is a known issue covered by Ford’s Technical Service Bulletin TSB 19-2208. It appears most people begin experiencing this issue at 50,000-90,000 miles. The cost to replace the engine is between $8,000 and $9,000, and my vehicle is no longer under warranty. I am still paying off this car, which makes this financially devastating — and this failure occurred well before the end of a reasonable engine lifespan. I’m concerned this issue poses a safety risk, as coolant loss and engine failure could happen suddenly while driving. Ford has not issued a recall or formal repair program, despite hundreds (if not thousands) of similar complaints online. I respectfully urge the NHTSA to investigate the 2015–2018 Ford Edge with the 2.0L EcoBoost engine for a potential recall or safety action related to premature engine failure due to internal coolant leaks.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to check the coolant level. Upon visual inspection, the contact observed that the coolant level was abnormally low after a recent service. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #2, causing a misfire, and resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The contact related the failure to Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,395.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle went into IDLE Mode with the check engine warning light illuminated. The vehicle was able to restart. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.

Recently my brakes have become very spongy. We have replaced the brake pads, calipers, rotars and e-brake. They are still spongy and nothing has been resolving the issue. My lines have been bled 3 times now at a cost of $100 each time. I have to pump my brakes to tighten them. Mechanic cannot find any problems. I see there is an open investigation with NHTSA regarding 2015-2017 ford edge braking systems. Not sure if mine is related or not, but something is wrong.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was being serviced, the check engine warning light illuminated. Additionally, the TPMS warning light was illuminated. The contact stated that coolant constantly needed to be added to the coolant reservoir before driving the vehicle. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,891.

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty, and coolant was added to the vehicle; however, the failure persisted. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe upon starting the vehicle. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.