2016 FORD EDGE Complaints
View complaints related to 2016 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2016 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 FORD EDGE- Van Buren, AR
The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, there was a cloud of white exhaust coming from the tailpipe causing an odor of exhaust to emit from the vehicle. The contact, an independent mechanic, had inspected the vehicle and noticed water leaking into the cylinders. The contact replaced the water pump, thermostat, and temperature sensors. The failure persisted. The contact stated that after some research, the contact learned it was a known failure that required the engine to be replaced. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Philadelphia, PA
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, there was coolant cooling leaking into the cylinder and the vehicle made an abnormal sound. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was driven to the independent mechanic and was diagnosed and determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Calgary, CA
We are Canadians live in Calgary, AB Canada. We have a 2016 ford egde. There was an engine warning sign popped up when we had a road trip in US days ago. We also noticed that the car chokes when cold start with white sweet smoke come out. We had the car checked up by a ford dealer at coos bay, Oregon. Here is the diagnostics - dtcp0303 stored related to cylinder 3 misfire - found engine coolant level low - topped off coolant and pressure tested system - found pressure to bleed off abnormally - no external leaks observed - removed aprk plug and bore scope cylinder - verified coolant intrusion in cylinder 3 also found signs of burning coolant on spark plug - recommended repair is long block replacement. We cancelled our unfinished trip and struggled to drive 2000km back home(low speed, keep checking/adding coolant and engine oil). The local ford dealer quoted me 10k CAD to replace the long block. Our car is not even 8 years old at 130K kms. I called Ford Canada and was told they are sorry but the car is out of warranty and no recalls. Although there is a TSB#22-2229 which proves this is a known issue to Ford. I spent some time search on line found many ford owners had same experience and referred by them to post a complain here.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Plymouth, MI
Coolant is leaking into the engine. My car unexpectedly and very suddenly started overheating while driving, without any warning that coolant levels were low. The car was inspected by the dealer's service center, and they confirmed this issue, stating the only solution is to completely replace the engine. The check engine light on the car did come on, but the code was related to an engine misfire. I had spark plugs and an engine coil replaced, but after a few days, the check engine light came back on with the same code of an engine misfire. One day while driving, the temperature gauge warning came on, saying that the temperature of the car was too high and to stop driving immediately. At this point, I checked under the hood and saw that the coolant overflow tank was completely empty.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Dimondale, MI
My Ford Edge was running rough and white smoke was coming out of the exhaust. Tge engine light came on my dashboard. I took it to MasterTech in Dimondale MI on July 5, 2024 and they said coolant is leaking into the 4th cylinder. He said Ford recommends an engine replacement for the issue. He said Ford knows about this issue with the ecoboost engine. I have 88,000 miles on my car and shouldn't need a new engine. I have not taken it to the dealership because they charge to look at the car. They said they know about the issue but there is not a recall and it would cost $9,000 to fix. I have been informed that it is possible that the car will catch on fire.
Source: NHTSA WEB SITE -
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2016 FORD EDGE- Rapid River, MI
The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Puyallup , WA
When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2016 FORD EDGE- Waubun, MN
Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Sunnyvale, CA
My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Saint Inigoes, MD
The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE