2017 FORD EDGE Complaints

Recently my brakes have become very spongy. We have replaced the brake pads, calipers, rotars and e-brake. They are still spongy and nothing has been resolving the issue. My lines have been bled 3 times now at a cost of $100 each time. I have to pump my brakes to tighten them. Mechanic cannot find any problems. I see there is an open investigation with NHTSA regarding 2015-2017 ford edge braking systems. Not sure if mine is related or not, but something is wrong.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was being serviced, the check engine warning light illuminated. Additionally, the TPMS warning light was illuminated. The contact stated that coolant constantly needed to be added to the coolant reservoir before driving the vehicle. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,891.

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty, and coolant was added to the vehicle; however, the failure persisted. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe upon starting the vehicle. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

The rear differential is now needing to be replaced for the second time. My understanding is that this is a common issue with the Ford Edge.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked and occupied, the contact’s husband heard an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken an independent mechanic where it was diagnosed and determined that the engine block was damaged, there was coolant leaking into cylinder #1 and #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to two independent mechanics and to the dealer, and it was determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 74,635.

Bought this car a couple of years ago. In the past 6 months we have had to have brakes/rotors fixed ($650), spark plugs, etc ($780). It's had issues with not starting after fueling up with gas. It's been riding rough and rattling/vibrating. Took it to mechanic and he told me it was a manufacturer issue with cylinder 3. Coolant has been leaking and causing misfires. Basically needs a engine rebuild. Recommended we call Ford dealership because it has had several reports filed for this reason. We immediately went to dealership and were basically told "not our problem". But we will run a diagnostic exam for $145 but unless it's under warranty it's your problem. We're like no thank you. Literally just had a $80 diagnostic exam done at the other mechanic. Still owe several thousand on this vehicle that's now basically gonna sit and rot away. Mechanic told us it was unsafe to drive.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, there was white smoke coming from the exhaust pipe. No warning light was illuminated. The vehicle was driven to the shoulder of the roadway and turned off. The vehicle was restarted and taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warming light illuminated, and the vehicle displayed low coolant level. The engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a mechanic who diagnosed the vehicle and determined that coolant was leaking, and the engine had failed. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer, who confirmed the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Edge. The contact stated that while depressing the brake pedal to start the vehicle, the brake pedal went to the floorboard. The contact went to the rear of the vehicle and became aware there was brake fluid leaking near the rear driver’s side tire. The failure had occurred approximately one year ago on the passenger’s side of the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the brake lines were fractured in half. The contact was informed that the brake line needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 105,000.