2016 FORD EDGE Complaints

Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2

Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles

The contact owns a 2016 Ford Edge. The contact stated while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and determined that the spark plugs had failed and needed to be replaced. The spark plugs were replaced but the failure reoccurred. The vehicle was then taken to a local dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #1, #2, #3, and #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was started on several occasions, there was a chugging sound coming from the vehicle and the vehicle was shaking for approximately 30 seconds. On three other occasions, while driving at various speeds, the " Engine Hot" message appeared and disappeared. Additionally, the check engine warning light illuminated sporadically. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and the thermostat needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to another independent mechanic where the contact was informed that cylinder #3 needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Check engine came on for cylinder 1 misfire. Replaced all spark plugs and ignition coils. Check engine came on again for same problem. Was diagnosed with internal engine problem by independent mechanic. Took to Ford dealer which confirmed coolant intrusion in cylinder 1. They are saying it’s a design defect and it needs a new engine block, but will not cover any of the cost.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

The contact owns a 2016 Ford Edge. The contact stated while making turns from a complete stop, the message "Adaptive Steering Fault. Service Required" was displayed. The contact stated that the steering wheel delayed returning to the center while the message was displayed on several occasions. Additionally, the contact stated that the message was displayed after replacing the tires. The vehicle was taken to the dealer, where it was diagnosed that the steering assist control module needed to be replaced. Additionally, the dealer informed the contact that an alignment needed to be performed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19B04. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,981.

The contact owns a 2016 Ford Edge. The contact stated that the engine was running abnormally while the vehicle was idling. Additionally, the contact stated while driving 50-55 MPH, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with misfire at start-up with the cylinder #2 misfire. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown Ford campaign number. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

The contact owns a 2016 Ford Edge. The contact stated while cold starting the vehicle, there was white smoke coming from the exhaust pipe. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the temperature gauge was indicating that the engine was HOT. The contact checked the coolant level and noticed that the coolant level was very low. The contact was adding a quart of coolant every several weeks. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The contact was informed by the mechanic that the failure was related to Technical Service Bulletin Number: 19-2346 Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The contact stated that the engine was being replaced. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

Coolant Leak into the engine due to a known design defect as documented in TSB-22-2229. Ford purposely stalls diagnosis until the engine is out of warranty and then sticks the customer with the cost of replacement.