2018 FORD EDGE Complaints

coolant is leaking into the cylinders and causing misfires and shuttering of the car, the engine temperature spikes and warnings go off. this is happening in my 2.0L engine. this is the same problem as the 1.5L engine problem that Ford has recalled, but Ford is refusing to recall the 2.0L engine with the same issue. Ford has required me to replace the engine at my expense and now a few months later it is exhibiting the same problem and it is back at the Ford dealer and there is no promise date for putting in engine #3. I am left still paying on the loan for the car and I have no car and don't know when I will get it back. Ford is not offering a loaner/rental vehicle while they are holding my vehicle for repairs. Ford said they would not provide a good trade-in value because of the known issues. I can't sell it on the open market because of the known maintenance issues with Ford vehicles in general, but specifically Ford Edge. Ford's handling of this situation is as bad or perhaps worse than the problem itself.

- A certified Ford technician informed me there is a crack in the engine cylinder block, and coolant is leaking through to the pistons. One or more pistons is full of coolant and shakes the car when starting up, and has caused downstream issues with exhaust, catalytic converters, spark plugs, and O2 sensors. This resulted in the engine running too hot and welding the spark plugs to the engine. The dealer quoted me $8,400 just to replace the engine and said other components may be damaged and additional costs would likely be incurred. The vehicle along with all affected components is available for inspection upon request. - This issue put myself and another at risk while on the highway, I was forced to pull to the side of the road abruptly in fear of continued driving making the issue worse. - This issue has indeed been confirmed by a Ford dealer, who cited this as a common issue they see. - After contacting the manufacturer (Ford), they refused to offer any additional inspection, financial assistance, or anything else to further investigate or remedy this issue. The police and insurance representatives are not involved at this time. - A check engine light relating to bad O2 sensors appeared a year ago, but went away. The high engine coolant temperature warning sound & message appeared a week or so ago, which prompted me to take it in to get serviced immediately.

Check engine light went on. Code was P0302/07E8 pd - Cylinder 2 misfire. After changing spark plugs - multiple times - and changing out the ignition coil, mechanic said he'd have to replace the entire engine. Took to Ford Dealer who confirmed concerns, performed test and found coolant in cylinder 2. Said that engine needed to be replaced. A mechanic said if engine wasn't replaced it could eventually cause overheating, engine fires and catastrophic failures. My car only had 56,244 miles on it when I had to replace the engine at dealer, at a cost to me of $8000. (Warranty expired at 5 years, 50,000 miles. Ford has recalled other models with this same problem. This model and year should be included in the recall.

The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.

The contact's wife owns a 2018 Ford Edge. While the contact’s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger’s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

The adaptive steering fault light came on. My steering wheel is slightly turned to the right. I took it into the dealership for service and troubleshooting for this issue. As far as I can tell, there is not a recall for this issue, however I am reading about numerous incidents where this is happening in particular with the Ford Edge. The part is back ordered and the repair quote is $4,090, which is outrageous. In the interim, I was advised not to drive the vehicle because it could completely fail. I am completely disappointed in Ford. I bought my 2018 Ford Edge used and I love the car, but a $4k repair for a 6 year old car with about 55k miles is outrageous. Ford should issue a recall for this problem.

The contact's wife owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine warning light illuminated. The contact used a code reader and determined the failure was due to the spark plug or cylinder #1. The contact replaced the spark plugs. The vehicle was taken to an independent mechanic, who informed the contact about TSB: 19-2346. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.

My car was leaking coolant into the engine not only causing the engine to fail and need replacing, but the engine overheated, causing me to have to pull over on the side of the road. It happened a few time before the issue could be found. The dealer finally found the cause of the overheating was due to coolant intruding into the engine causing cylinders to misfire.

Took my car in to get repaired as the heater was not working. Turns out that I am required to have a full engine replacement after ONLY 58,000 miles due to coolant intrusion. This is absolutely unacceptable. The risk of coolant leaking into an engine is complete engine failure which can result in engine fires. This was confirmed by the dealer service center. There was a check engine light on, but then it turned off after a week.

Misfire in the engine I took it into Ford did their inspection and said that it is due to coolant intrusion into the cylinders. There are recalls for this vehicle for this problem but this vehicle specific VIN numbers are not included in this recall. Engine started to fail while driving causing multiple cylinder misfires