2019 FORD EDGE Complaints

At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.

Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.

Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.

This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head.

The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.

TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING

Engine - Yes it is available for inspection. Approximately a year/18 months I was driving on the interstate and the engine shut down. I was required to pull over four lanes with no power. I took it to a Ford dealership in Franklin, TN. Supposedly it was fixed. However I now have a problem with the engine missing. I took it to my routine service repair center and their mechanic advised me coolant was seeping into the engine block. No messages or warnings were desplayed.

The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the message "Coolant Overheated" was displayed, and the vehicle suddenly shut off. The contact stated that moments later, the vehicle was restarted and driven to the residence and examined by an independent mechanic. The contact was informed that the head gasket had blown. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 134,000.

I bought my edge 19 days ago and now I’m 16,000 dollars in debt, and my transmission suffered catastrophic failure. Previous owner had it serviced often and I serviced it as soon as I purchased it. Dealer won’t take it back, and I’m left paying $350 a month for the next 5 years, and I am not able to afford another car. I have zero transportation thanks to fords horrible 8 speed.