2016 FORD EDGE Complaints

No warning lights before or after the problem occurred. Driving about 25mph with traffic heard loud noise like something broke then sounded like plastic was dragging, the engine was a lot louder. I got it off traffic and pulled over. Nothing under the car. No warning or engine lights came on. Dealer told me it was a fly wheel on 6/26 and covered under warranty. Said it would take 2 weeks to repair (July 5). I kept calling for status on my car with no call back from the service manager. I finally had to complain (although I was afraid to since they had my car), and they called on 7/12 said it's not the fly wheel like they thought, they said I need a whole new transmission. They don't know what cause it but maybe something broke inside the transmission caused damage to it. $7600 cost to replace it. Not covered under warranty. We contacted another mechanic who says it's probably the torque something (arm?) that broke. I paid what to me is a lot of money for the car. It also needed a completely new engine at 44k miles which was covered under warranty. For the amount of money I paid for the car it's crazy I have to shell out $7600 more.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced severe shaking and vibration. The contact indicated that all four tires were replaced on several occasions, but the failure persisted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,000.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated approximately one week after an oil change. The contact stated that while the vehicle was idling in the driveway, the vehicle started running rough. The vehicle was taken to the dealer where it was determined that coolant was leaking into cylinder #1, and that the engine needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 101,229.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was shifted into reverse, the back over prevention camera screen was pixelated and the image occasionally froze. Additionally, the contact stated that the instrument cluster, the radio, and hands-free phone connection would disconnect with a blank instrument cluster. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.

Ford recalled cars with same problem with the 2.0 engine but did not recall on edge which has the problem of coolent sepping into cylinders ,engine light came on

I have a 2016 Ford EdgeTitanium with a 2.0 EcoBoost with 63,000 miles on it. In May of 2024 my check engine light came on. Verified coolant intrusion into cylinder 1 causing engine failure. Mileage on the car does not warrant an engine replacement. When Ford was contacted, both the original dealership and manufacturer, they took no fault in the matter. I was told there was a possibility of an engine fire if left as it was. I had to pay $9469.44 for a new engine! Many forums show this same issue happening with the same year/make/model. Ford should be held accountable for a known defect in the block that was not corrected through a recall.

The contact owns a 2016 Ford Edge. The contact stated that while driving 40 MPH, there was white smoke coming from the rear of the vehicle, and the coolant temperature warning light was illuminated. The vehicle was steered to the side of the road and turned off for approximately 40 minutes and anti-freeze was added to the vehicle. The vehicle was towed to a mechanic where it was diagnosed with coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,050.

check engine light came on, when assessed I was told it was a cylinder 3 misfire. Car began overheating while driving down the highway. Took it to a shop who performed block test > found combustion gases in cooling system caused by blown head gasket > replaced head gasket, timing chains & sprockets. After head gasket was replaced there was white smoke & misfire at cold start up - (been this almost ever since we replaced the head gasket). Shop then tested cooling system for combustion gases > found head gasket leaking due to cracking block at gasket surface > replaced complete engine assembly.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the Adaptive Steering Fault” message was displayed. The vehicle was taken to a dealer. The vehicle was diagnosed; however, the contact was unaware of the result of the diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was made aware of the failure but confirmed that the vehicle was not included in the recall. The failure mileage was approximately 95,100.

At 83,000 miles the car exhibited a P0301 check engine light for a misfire. Several troubleshooting steps were taken including new spark plugs, swapped ignition coils and then troublehooting shifted to checking for the known coolant intrusion issue. TSB 22-2229 was followed and after pressurizing the coolant system to 21 psi and inserting an endoscope visual confirmation of coolant leaking into the cylinder from the head gasket was discovered. This is a known issue to Ford that they have not acknowledged other than a TSB which advises to replacing replace the long block. We are going this route to the quote of $8,818.15. Due to Ford's change in coolant passage design they have created an engine with known issues that they are failing to warranty.