2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was temporarily illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was a misfire in cylinder #3. The dealer determined that a tune-up was needed. The tune-up was performed; however, the failure recurred, and the contact noticed that there was an abnormal burning coolant odor coming from the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in the engine due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Edge. The contact stated while reversing at slow speeds, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

Applied the brakes at a red light brake pedal went to the floor was a few blocks from home got home found right rear brake hose ruptured and brake fluid leaking out

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the third cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 114,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had experienced rough idles upon startup, and there was white smoke coming out of the exhaust pipes. The vehicle was taken to the local mechanic, who diagnosed that there was coolant intrusion in the engine cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer were notified of the failure and informed that the vehicle was not eligible for related extended warranty coverage. The failure mileage was 50,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated to start. The check engine warning light was illuminated. The contact stated that the spark plugs and the engine coils were replaced by an independent mechanic; however, the check engine warning light remained illuminated. The mechanic then performed a pressure test and determined that there was coolant intrusion into the engine block. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to an unknown dealer, where it was confirmed that there was coolant intrusion into the engine block. The contact was informed that the vehicle was not covered under a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 80,000.

I had purchased the 8 year warranty plan for my 2017 Ford Edge. The week before it expired, I took it in for a oil change and final check. The mileage was only 42,542 miles. Brakes were replaced under warranty and all looked good. Literally the next time we drove it after getting home, at about 55 mph the check engine light came on, motive power was lost, and the brakes and gas pedal lost power. After pumping the brake we got it stopped safely and then towed to the dealer. The code they found was P06E9 and after checking, no engine rotation was detected and the engine was seized and had to be replaced. I have a 2.7L EcoBoost engine which I have since learned has had many issues, class action lawsuits, and also a recall for Ford Edge years 2021 - 2022 for the same engine - replaced for free. Since it was 10 days out of warranty, and literally 50 miles driven out of warranty, Ford would not do anything to repair the car even though the engine issue is a known problem. Repair cost was quoted at $14,849.

Codes P0316 and P0302 misfire cylinder 2, could not remove plug due to seized to head due to coolant intrusion foul up threads of plug. Recommended replacement of long block and related hardware and gasket. Quote for new engine $9,350.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 108,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the spark plugs, and ignition coils were replaced. Despite the engine repair, the failure returned, and the vehicle was taken back to the independent mechanic. The mechanic performed another diagnostic test and discovered that there was coolant intrusion into the engine. The vehicle was then taken to a local dealer where the vehicle was diagnosed with the same failure as the independent mechanic and the contact was informed that the engine long block needed to be replaced and the contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered the contact no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 93,000.