2016 FORD EDGE Complaints

Engine block is cracked in which it is leaking antifreeze into the cylinders had a technician to look at the engine

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal had to be depressed several times to the floor before the vehicle came to a complete stop. The vehicle was taken to an independent mechanic where it was diagnosed with a brake fluid leak on the passenger's side rear wheel. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. Additionally, the vehicle was repaired twice with brake line failure; however, the contact was unable to recall which brake line was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 169,000.

The contact's son owns a 2016 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the steering wheel detached. The vehicle was taken to the dealer where it was diagnosed with a detached steering wheel assembly bolt. The contact was informed that the steering wheel assembly bolt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,701.

Head gasket problem, so im told by mechanic that i need new gasket. The antifrezze is mixing with oil, 2016 ford edge is known to have these problems, 51000 miles on car. Called ford and they cannot do anything, out of warrenty. Case # [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that after an oil change, the check engine warning light illuminated while driving 50 MPH. The vehicle was taken to an independent mechanic where a diagnostic test showed that the Evaporative Emissions System was defective and needed to be replaced. The dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 142,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 60 MPH, the vehicle ahead abruptly stopped, and the contact was unable to slow the vehicle in time. As a result, the contact's vehicle rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V123000 (Air Bags), but the VIN was not included. A police report was filed, but no injuries were reported. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 115,000.

The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started there was a large cloud of white smoke coming from the vehicle. The contact stated that the vehicle was idling and vibrating abnormally. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that coolant had intruded into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 180,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The vehicle was taken to the dealer and diagnosed with a blown. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 74,000. Parts distribution disconnect.

When the flex plate cracks it can damage the torque converter causing transmission damage. Ford has a consumer fix for the flex plate but refuses to cover the transmissions.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the engine misfired with white exhaust smoke and the vehicle hesitated while accelerating. The contact discovered that the engine coolant reservoir was empty. The contact replaced the spark plugs and coil packs for cylinders #2 and #3 however, the failure persisted. The vehicle was not yet diagnosed and repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a TSB for the failure. The approximate failure mileage was 78,000.