2016 FORD EDGE Complaints

The contact owns a 2016 Ford Edge. The contact stated while driving 65 MPH, the contact noticed white smoke coming from the tailpipe. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

The contact owns a 2016 Ford Edge. The contact's daughter opened the partition for the panoramic sunroof and discovered that the rear stationary panel of the panoramic roof had developed several, spider web cracks along the edge of the glass. The vehicle was taken to a dealer and the contact was informed that the vehicle was out of warranty and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 71,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the RPMs were fluctuating, and the engine was misfiring. Additionally, the contact stated while driving approximately 45-50 MPH, the check engine warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic, where it was diagnosed that the head gasket was blown, there was coolant intrusion in cylinder #1, and the engine was misfiring. The mechanic determined that the head gasket needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,982.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the engine was misfiring, and the vehicle was jerking significantly while accelerating. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer determined that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, the vehicle was not covered under an unknown Ford Campaign Number. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the engine overheated, and coolant was leaking from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the coolant was present inside the cylinders. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.

The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown emission part had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

Steering losses power while driving. 2/24/24 Ford replaced steering gear, same problem reoccured 300 miles later on 3/14/24 If this had of happen while on the freeway it would of resulted in a horrific accident. Steering loss is a very serious problem.