2019 FORD EDGE Complaints

The contact’s wife owns a 2019 Ford Edge. The contact stated that on several occasions while driving at various speeds, the vehicle jerked when the accelerator pedal was depressed, and the vehicle lost power. The check engine, power train, and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the wastegate was stuck closed in the turbocharger valve, and the turbocharger valve needed to be replaced. The vehicle was repaired but the failure reoccurred four months later while driving at an undisclosed speed. The contact stated that during the failure, the vehicle lost power and failed to accelerate as intended. The vehicle was taken to an independent mechanic again where it was diagnosed that the wastegate was stuck closed again, and turbo turbocharger valve needed to be replaced. On another occasion, the contact stated that while driving 30 MPH, his wife observed white smoke coming from the exhaust pipe. The contact stated that his wife then observed that the EGR and check engine warning lights were illuminated. The message "Engine Overheating” was displayed. The vehicle was steered off the highway and restarted three times after cooling down and was taken back to the same independent mechanic, where it was diagnosed that the EGR valve had failed, the coolant level was low, and there was coolant passing through the exhaust EGR coolant system and had leaked into the exhaust system. The contact was informed that the EGR system needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 33,654.

Jerks when accelerating. Does not accelerate properly when accelerating from a stopped position. Reactions times slower due to the torque converter. FORD has diagnosed it as the torque converter. There are forums online stating this exact problem with other 2019 Edges.

The ADAS system has caused erratic and extremely unsafe behavior on multiple occasions. This behavior includes the car slamming on the brakes at high snd low speeds on clear sections of roadway in what appears to be attempts to avoid a shadow or imaginary object in the road. The car has also swerved to avoid a shadow on a tree lined street. Most recently this automatic emergency braking occurred at 70 mph on an interstate with following traffic behind the vehicle nearly causing a high speed rear end accident. On the same trip, the lane keeping assist guided the vehicle beyond the striping toward the road edge and has attempted to have the car change planes while traversing across a crossover for an intersecting road. Regaining control of the vehicle in all of these incidents has required aggressive actions on the part of the Driver to resist/mitigate the braking or steering decisions of the car. The car was purchased with 89k miles on it 5 months ago. The vehicle has not yet been taken to dealer to report or investigate this issue which has also occurred with our 2020 Ford Explorer.

my wife was driving on [XXX] made a left turn on to [XXX] had enough time but because the Transmision slip on the car slowed down and the car coming from [XXX] have at a high speed was able to hit the caron the right back panel i had power train malfunctions alerts messages from the car. Ford could not find the problem now at 54000 miles I need a new transmission the model needs a recall for the Transmission this is a frequent problem that is well documented on the internet. And Ford knows about it and is not doing anything about it. I had to pay for a new Transmission when it should have been covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During normal driving conditions in stop and go traffic the engine coolant over-temperature warning message displayed on the dashboard. Also, for a couple days prior to this incident, the vehicle exhibited hesitation when attempting to accelerate, and the engine was very close to stalling multiple times. There wear no other symptoms of the problem prior to the failure. The vehicle was towed to a local Ford dealership, where it was confirmed the issue was related to existing TSB 20-2234 (2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak), and repairs were completed.

While driving on the highway my Ford Edge starting shuttering/sputtering when I gave the vehicle gas. I went to the car dealer and they recommended changing the spark plugs. The car still sputtered and started getting worst when ever I gave the vehicle gas. Even at 30 - 40 mph the car sputtered. I took the car to the dealership today, April 9, 2025 and was told there was an issue with the "Torque Converter". I googled this and found a Ford Forum and found other people having the same issue. Some and issue with the cost of repair, some could not find the part, some with concerns of why no recall, and some with concerns getting issue fixed and it breaking down again. I ask that you investigate this issue, request a recall, and a secondary insurance if it breaks again after getting repaired. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Last year I paid $2000 to fix an Exhaust Gas Recirculation Cooler. There is a current TSB on this issue. The car overheated. They claim it’s not covered under the drive train warranty. Now a year later, my torque converter is bad and they are quoting me $4000 to fix. This is a 2019 model year with 61,000 miles. Im certain that one problem led to the other. They refused to fix the EGR cooler under warranty because i was one month over the 5 years, even though we purchased it in July - their warranty starts when the car hits the dealers lot.

The contact owns a 2019 Ford Edge. The contact stated while driving 35 MPH, the vehicle failed to respond as needed. The contact was able to coast the vehicle into a garage. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact called another local dealer, Loudon Motors Ford, LLC (3476 Union Ave SE, Minerva, OH 44657); and the contact was informed about the cost of the repair fees. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 104,000.

Vehicle jerks during acceleration at lower speeds (up to 40mph). Taken to 2 independent auto shops and they both diagnosed it as early signs of transmission failure. One states fluid is dark and has smells like burned clutch material and the line pressure is nearly half of what is should be. Check engine light is on with evap system related codes. Odometer at 89k miles.

My car is a 2019 Ford Edge I almost got into a accident because the transmission went out of gear and the car would slow down and sometimes just speed up