2016 FORD EDGE Complaints

The contact owns a 2014 Ford Edge. The contact stated that stated that upon starting the vehicle, the engine shuddered with heavy white smoke coming from the exhaust pipe. Additionally, the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic where an ODB scanner retrieved information of a misfire in cylinder #4. The vehicle was then taken to a dealer where it was discovered that coolant had leaked into cylinder #4. The dealer determined that the engine long block needed to be replaced and diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The failure mileage was 84,000.

Ford TSB 22-2229 -- Coolant intrusion into the cylinder, requiring replacement of the long block engine assembly. The vehicle has only 49,872 miles.

While during my 2016 ford edge to my daughters house, started going up a hill and as I was attempting to accelerate my speed kept reducing. When I returned home my husband took my car to an independent mechanic who ran diagnostic test which showed cylinder 2 misfiring. Upon further inspection coolant level was low but no leaks were noted. Mechanic stated water pump needed to be replaced to prevent further possible damage to engine. Called local ford dealer to see if they could confirm diagnosis, we were told to diagnose they would charge 165. Unfortunately on a fixed income and cannot afford! After researching this problem online it appears this is a common issue with 2016 ford edge and while there was a recall issue on some 2016 ford automobiles with the same issues, ours is not included!? I believe this should be recalled as it appears this was a known issue with ford cars, especially the Ecoboost, which is what we have

The contact owns a 2016 Ford Edge. The contact stated that while driving at 40 MPH, the coolant low warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that cylinder #3 was misfiring. Additionally, coolant was leaking from the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes before starting it again hpeing that maybe it would reset itself. When I started my car again, I had no steering. I was forced to be towed over an hour away and over $3500 to fix it

Back left break line suddenly ruptured causing immediate inability to use breaks. I was parked and went to apply the breaks before putting the vehicle into drive when I noticed the break pedal went to the floor. I slowly moved the vehicle to a parking place and the brake fluid light came on and I was hardly able to stop. There is a recall for the front break lines but not the back lines.

In September of 2022, my flex plate on my 2016 Ford Edge Titanium broke. This is a major component of the engine and $2,000+ fix. I was told by the mechanic that other Ford Edge’s were experiencing this, it was not a recall. Well, about a year and half later the flex plate broke AGAIN. This time with me driving down the road. The car completely stopped. I’ve never been more afraid in my life of getting hit. Long story short, after bringing my car in AGAIN for this issue, I was told by the mechanic that though they can replace the flex plate free of charge because it was under warranty, it damaged other components in the engine to the point where it’s inevitable that my ford will be undrivable soon. They also told me that there was a recall out for this issue so that I can be reimbursed for the previous work. So many others have experienced this. I called the Ford dealership to confirm the recall. However, they told me that it wasn’t a recall but a “Customer Service Satisfaction” program. Meaning it’s not officially a recall but enough people have experienced it that they were reimbursing some drivers. This “program” had an expiration date of 3-31-23. I had my car serviced the first time prior to this date but had no idea about this “program”. I received no notification. After my flex plate was fixed for the second time now, I submitted my receipts for reimbursement for the service I paid for the flex plate in 2022. I was denied because I was out of the time frame where they were giving refunds. Along with this my Ford continued to get worse because of engine damage to the point where I couldn’t safely drive it anymore. I was forced to get an another vehicle and because of the condition it was in with the engine sound and damage, I got very little for it. I actually had to rollover thousands of the remaining loan balance to my new car loan. This absolutely needs to be a RECALL. I am so upset, confused and financially drained from all of this. The least that can be do

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment and the sound was persistent. The contact stated that the sound was like a foghorn. The contact stated that an unknown warning light and the check engine warning light illuminated but later went disappeared. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge system and the solenoid system. The contact was informed that the purge system and the solenoid system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Edge. The contact stated that since owning the vehicle, the oil pan had been replaced a total of 4 times due to a leak in the oil pan. The contact stated that no warning light was illuminated prior to the discovery of the oil leak. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired after the latest failure and remained in the possession of the dealer. The failure mileage was 30,780.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the cylinders. The mechanic determined that the engine needed to be replaced. The vehicle was then taken to the dealer, where it was also determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000.