2018 FORD EDGE Complaints

The contact owns a 2018 Ford Edge. The contact stated that while his wife was starting the vehicle, there was an abnormal sound coming from the engine compartment. The contact stated that after a while the sound ceased. The check engine warning light was illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, causing damages to the engine that could cause engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 106,000.

We had a po301 and a p316 changed plugs and coils and then the codes came back. The ford dealer said we need to replace the engine due to coolant in the #1 cylinder. After research there is a known problem with the engine design.

The contact owns a 2018 Ford Edge. The contact stated that while driving at 25 MPH, the coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced severe shaking and vibrations coming from the engine compartment. Additionally, there was a clanking sound coming from the engine compartment. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 64,000.

2018 Ford Escape Titanium with Ecoboost. Zero problems until 66,000 miles when the coolant started leaking into the spark plugs and cylinder 2 started misfiring. I was told I would need to replace the engine at $8,000 cost. Steve's Car Care had an email about this issue. Apparently, Ford knows about it. This is an issue that should definitely be a recall fix by Ford.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

I have approximately 53000 miles on my vehicle. The Engine light turned on end of Aug. So I took it to a service center. They said the message code was P306 & P0316. They inspected and said the cylinder is misfiring, coolant has gotten into the cylinder, and the gasket is mush. The engine is rough running and told me to take it to Ford, I will need a new engine. In searching this problem I found a TSB 22-2229 & an NHSTA 19-2208, 19-2172. Ford can't get me in until end of September to verify. I've found several references to this problem causing an engine fire, I also found a class action suit recently filed in California for this problem. Ford has not issued a recall for this problem and I don't understand. They redesigned the engine in 2021 as they knew it was a faulty design. I didn't know that. I don't have another vehicle to drive, meanwhile I'm making car payments on it. Ford won't provide a car for me to use. I don't want to drive my car with [XXX] knowing this problem could cause harm to me, them and others. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I first noticed the sound of water running in the dash each time I started the car. At that time I don’t recall an engine light on. It would sound like bubbles and water running for 10 seconds or so and then it would go away. That lasted a while before I was driving home from work and on two consecutive mornings my car lost acceleration power. This is dangerous in that I have to cross traffic on a busy road and had I tried to go quickly between cars I definitely couldn’t have moved to get out of the way. Each time this happened I pulled over and restarted the car and was able to get home. While waiting for my appointment with ford my car overheated and I got an engine overheat prompt. This was in the middle of summer and I had my two kids in the car. I drove to an auto zone and my dad met me to help add more coolant. At first glance it looked low, but once he opened the cap it bubbled up to appropriate levels. So overall we didn’t add too much coolant. I took it into ford and they told me I had an engine coolant leak into the main block and I had to replace my entire engine out of pocket. My car was at ford for 30 days waiting for replacement and the installation.

Earlier this year, I had a crack form in my engine block that resulted in coolant intrusion in the engine. This was a safety risk as it resulted in a complete failure of my engine, loss of all coolant and was a fire risk. Ford has had significant issues with this in multiple models and years, yet the 2018 Ford Edge continues to be excluded from these recalls. This issue did result in a recall in Canada and is pending a class action lawsuit on the 2018 Ford Edge. The lawsuit, entitled [XXX], et al. v. Ford Motor Company, is currently pending in the United States District Court for the Eastern District of California, Case No. [XXX] . I required 2 repairs to remedy this known safety issue that the NHTSA has yet to acknowledge or require Ford to address. All of this with 38,000 miles on the vehicle. I have seen this exact issue addressed in model years before and after 2018, but have yet to see progress on remediation for the 2018 year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle seemed as if the engine was choking. In addition, the contact stated that white smoke was coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact researched Technical Service Bulletin: 19-2346 and Customer Satisfaction Program: 21N12. The contact was advised that the vehicle was not associated with either. The failure mileage was approximately 73,000.