2018 FORD EDGE Complaints

The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle almost stalled. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and retrieved DTC code: P0302 and linked the failure to NHTSA ID Number: 10169807 (Engine and Engine Cooling). The mechanic referred the contact to the dealer for assistance. The vehicle had been taken to the dealer and DTC codes: P0302 and P0316 were retrieved. The dealer stated that there was a miss on start-up and white exhaust smoke was coming from the vehicle. The dealer stated that the coolant level was low due to coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 73,000.

The contact owns a 2018 Ford Edge. The contact stated while reversing out of the garage, the engine started to misfire. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to start on another occasion. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #4. The mechanic added coolant to the vehicle and cleared the check engine warning light; however, the failure recurred. The vehicle was taken back to the mechanic, where the same assessment was made. The mechanic related the failure to TSB Number: 19-2346. The local dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

they sold me a new car 2018 with a known engine defect and with only 40,000 miles it needs a new engine due to a engine defect where coolant enters the engine cylinders

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was misfire coming from the engine with the check engine warning light illuminated. The contact stated that excessive amounts of white smoke was coming from the exhaust pipes. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure began about a year ago; however, the failure had become persistent. The vehicle was scheduled to be towed to the dealer within the next few days. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.

Yes, available for inspection. 2.0L Eco Boost engine leaking coolant into cylinder 1 due to a design defect 2015-2018 which has since been corrected. The only fix is a complete engine replacement. There is a recall for the Ford Fusion and Focus FOR THE SAME ISSUE; however, the Ford Edge 2.0L Eco Boost has not yet been added. There is a service bulletin addressing this issue requiring an engine block replacement: TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL. An extensive internet search revealed widespread accounts of this issue, mostly after the manufacturer warranty had expired, leaving the customer responsible for engine replacement. Because this was deemed to be caused by a design defect (grooves were etched into the block to allow coolant between the cylinders which weakened the block, causing cracks, which allowed the coolant intrusion), I believe the existing recall should be expanded to include the 2015-2018 2.0L EcoBoost engine as well.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turned 45 and 90 degrees while the vehicle was going straight. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering wheel and module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair but provided no assistance. The failure mileage was approximately 118,000.

The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

Coolant intrusion into #2 cylinder of 2.0 eco-boost engine Confirmed by mechanic at Ford dealership are they diagnosis with pressure test and bore scope. i’ve read online of the inquiries for this and other Ford dungeons the 2018 Ford edge which led to recalls for the Ford fusion and escape, but did not include the Ford edge. I cannot understand why the Ford edge was not included in the recall since it has the same problems and same engine, Ford supervisor told me it may be because there was not enough complaints so I’m registering my complaint today. I have been in contact with Ford customer service. Please help me understand this situation. Is it possible there will be a recall on this engine sometime in the future?

There was a cylinder wall breach causing coolant intrusion in to the engine. It’s issue is extremely common with the 2.0 ecoboost engines. My service engine light came on and I checked all fluids coolant was low and it was showing a misfire in cylinder #3. Replaced the park plug and added coolant and service engine light when off so I kept driving it. A couple days later I was driving and my car started over heating on a highway causing significant loss of power having to pull over to the side of the road to avoid an accident with my grand children in the car [XXX] and a [XXX] . Check engine light is on again check the codes and now misfire in cylinder 4 and crank shaft position is off. I took it to a ford dealership and the only fix is to replace the engine at 90,000 miles??? This repair will cost (($8500)). I haven’t had the car inspected by police or insurance company. Thank God it didn’t cause an accident or catch fire do to my rapid response otherwise this could have caused a fire or accident or even the loss of life for me or my grandchildren. I can’t believe Ford is allowed to sell these vehicles with this much of a threat to the people that are driving them. My vehicle has to sit because I can’t afford an $8000 hit right now. It’ll render me homeless….I am currently making a $600 car payment and $145 insurance payment on a car that is technically totaled. I’m asking for rides to work and there are days that I don’t make it to work. I have tried to tread in the vehicle but only getting $4000 for the tread in??? My 2018 Edge AWD with leather interior is in mint condition minus the engine issue that they were aware of. This should be illegal!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CEL 1st appeared 8 days after car purchase, bought 5/9/24, CEL on 5/17. Avail 4 inspection. At risk possible fire hazard. 2 diagnostics done. Confirmed by 2 Ford dealers and auto store. Wouldnt pass emmissions. Coils and plug replaced CEL goes off. Drive approx 400 miles great. CEL and now coolant light on. Another diagnostic done. Coolant intrusion, research states possible fire hazard, needs engine replaced.