2019 FORD EDGE Complaints

I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.

I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.

I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.

The red brake light came on while driving the vehicle. There was no reason for the light to be on, the vehicle did not have the parking brake on. The vehicle was diagnosed by the dealership based on error codes and testing that the master cylinder needed to be replaced for the brake system.

Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.

While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.

My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.

The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.

The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership

I OWN A 2019 FORD EDGE SEL WITH 56,675 MILES AND MY TRANSMISSION WAS DIAGNOSED AT A FORD DEALERSHIP TO BE REPLACED. NO ENGINE LIGHTS CAME ON. THIS PROBLEM WOULD OCCUR BETWEEN 25 - 40 MPH AND WAS CHUGGING AND NOT BEING ABLE TO SHIFT INTO THE NEXT GEAR.