2019 FORD EDGE Complaints

Engine overheated while driving on the highway. White smoke came out of tailpipe during engine running. Coolant reservoir was empty after I parked the car and turned off the engine. Had to get the car towed to the dealership the next day to get it checked out and was confirmed that coolant got leaked inside the engine.

In 2019 Ford removed the Low gear option from the shifter dial. Customers were forced to manually shift using paddle shifters to access engine braking in steep grade situations. Current Ford TCM programming for 2019 and newer vehicles skips from first to third gear at 4mph, 900-1000 rpm, providing no engine braking ability in speeds below 25 mph when using paddle shifters. My vehicle manual states “SelectShift does not automatically upshift, even if the engine is approaching the RPM limit, unless the accelerator pedal is at full travel.” Despite contradictions to how the Ford owners manual says my car should operate, the dealership says it’s working as intended. I believe this violates NHTSA standard Section S3.1.2 of that states that “[in] vehicles having more than one forward transmission gear ratio, one forward drive position shall provide a greater degree of engine braking than the highest speed transmission ratio at vehicle speeds below 25 miles per hour." Third gear does not provide more engine braking ability than Drive in speeds below 25mph. This is a safety issue which could lead to potential brake failure in long, steep grade situations and provides no engine braking ability.

The contact owns a 2019 Ford Edge. The contact stated while driving approximately 40 MPH, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

The vehicle is only five years old with only approx. 47,000 miles on it and we had to have the transmission replaced in September 2024. It's primarily used for driving locally but every year we use it to take a vacation but normally don't put more than 400-500 miles on it during the trip. The Ford dealership we had the transmission replaced at stated it was a factory defect yet we never received any notice about any kind of recall and the dealership we bought it from never mentioned anything about it. Having to have the transmission replaced with so few miles seems pretty odd.

The Transmision hesitates and jerks while shifting at speeds from 25-40 mph. This is unsafe while pulling into traffic, and causes unnecessary wear on the drivetrain!. I have read about many others who have the same issues, with little help from Ford. We have an appointment at our Ford dealership. No warning lights light up when it acts up.

Transmission problem. Vehicle shudders while accelerating and cruising at highway speeds. No codes found, torque converter is shuddering between 1-300 rpms while accelerating and while cruising at highway speeds. This could cause catastrophic failure at any second. Reproduced and Confirmed by Ford Dealership. Has not been inspected by anyone else. No warning lamps or messages. 2 weeks prior there was a slight vibration when it shifted while accelerating that happened 3 times. Drove 400+ miles up to Syracuse NY fine. Drove back home and experienced massive shuddering when I was almost home. Dropped off car at local dealership that was thankfully within a few miles.

The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the instrument cluster intermittently turned black. There was no warning light illuminated. Additionally, the contact stated while driving at slow speeds, the vehicle drove roughly. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

2019 Ford Edge has the same 2.0 liter eco boost 240PS that’s currently involved in the class action lawsuit. The problem is that the coolant sleeve is too close to the toy he cylinder and failed causing coolant to enter the engine. I was traveling on the interstate and with no warning the hot engine light came on and engine shut down. The dealer confirmed that the mother need to be replaced with the updated long block that is being put in the 2015 - 2018 Ford Edge and the 2017 - 2019 Fusion/MKZ/Escape and MKC vehicles. The vehicle only has 75000 miles on it and has never towed or been used hard. We had the vehicle for less that 15,000 miles and now have a completely useless vehicle. Ford refuses to admit any fault even with the engine codes being the exact same. The 2019 for edge need to be looked into and included with the class action lawsuit for safety and consumer satisfaction.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle jerked upon acceleration or deceleration. No warning lights were ever illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 MPH, the "Engine Coolant Overheating" warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed back to the home. The manufacturer was notified of the failure and the contact was informed that there was a recall on the vehicle for the failure(recall unknown); however, the contact's vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to file a complaint. Upon investigation, the contact discovered that the failure was caused by the engine consuming coolant at a rapid pace. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.