2018 FORD EDGE Complaints

Coolant leaking possibly into the cylinder 1 causing the engine to violently rough idle while in drive m

Recently, I purchased a 2018 Ford Edge from an outside dealership. I have been dealing with a misfire since November of 2023. A few days after I got the car the engine light came on, the dealership I bought it from supposedly "fixed" the car three times. First time was a bad coil in cylinder 1 thought it was fixed a few days later engine light comes back on I go to O'reilly's to get a free diagnostic check and it says misfire cylinder 1 so i take it back to them they say someone over lubed some parts putting it back in, they fix it. Now after this second time around is when I start noticing my coolent is disappearing and then a few days go by engine light comes back on and now im starting to feel thw miafire slightly so i let them know thinking it could be why im having a misfire. so i take it back in this time it was a clogged full injector in cylinder 1 and then they also check my coolent but i got charged for that "seperate" diagnosis they couldnt find anything leaking or any back head gasket so thought it was all good to go then a week goes by and the engine light comes back on now this time i tell them and thwy have me take it do a different shop for a second opinion, and they found coolent leaking into my cylinder 1. I called Ford to let them know because I am aware that this particular 2.0L ecoboost engine is under recall in a lot of cars and when i looked it up it said that 2015-2018 forde ege models qualifyfor this 2020 ford ecoboist engine recall but the ford service lady said they will not help me because my specific VIN number is not included in the recall, but for my safety and the fact that the engine was under recall I beleave they should fix my car.

The contact owns a 2018 Ford Edge. The contact stated while reversing out of the driveway at approximately 2 MPH, the steering wheel was very difficult to turn to the left or the right. The contact stated that the "Steering Fault - Service Required" and the "Service Advancetrac" warning lights were illuminated. The contact turned off and restarted the vehicle however, the power steering functionality was not regained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was 56,272.

Check engine light came on and took to dealership. Diagnostic revealed that coolant was leaking onto the engine. Car is 6 years old and was told this was a known problem with Ford, who have since corrected it but is not offering anything for known problem in engine in older models.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with engine long block failure. The vehicle was not repaired. The contact was relating the failure to Technical Service Bulletin: 22-2229. The manufacturer was made aware of the failure and confirmed there was an unknown Customer Satisfaction Program Number; however, the VIN was not included. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 47,500.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The contact stated that the failure was a known issue. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was 109,335.

Transmission went to nurteal because it went out at 139k tow to repair shop who stated this the same transmission as escape called ford cs was told there a customer extended warranty placed on my transmission but covered it to 120k I was never notified of this ford said tuff but if it’s the same transmission as escaped they should warranty it

The contact owns a 2018 Ford Edge. The contact stated that after a visual inspection of the engine compartment, she observed that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the long block, requiring that the engine be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.

Coolant is being used up but not leaking anywhere on the ground. It is mis-firing. It has run out of coolant - with NO leak found anywhere. Check engine light comes on and goes off. Looks like the Ford Fusion Recall Issue but there is no recall on my VIN. I cannot afford to repair this defect. Can you do anything to assist my 2018 Ford Edge with its internal coolant leak?

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact arrived at his destination and checked the engine and noticed that the coolant level was low. The contact refilled the coolant reservoir and upon starting the vehicle noticed white smoke coming from the exhaust pipe. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle had a misfire and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the check engine warning light illuminated, and a large amount of white smoke was coming from the exhaust pipes when the vehicle was started. The contact researched online and related the failure to coolant intrusion into the cylinder block. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.