2016 FORD EDGE Complaints

View complaints related to 2016 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2016 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD EDGE
    - Stockton, CA

    The contact owns a 2016 Ford Edge. The contact received a notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and attempting to apply the brakes, the vehicle's rear wheels would lock and cause the vehicle to lose traction while the brake pedal was depressed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Portland, OR

    While driving my 2016 Ford Edge Titanium, I felt a sudden popping sensation while applying the brakes and the brake pedal immediately went to the floor, resulting in major loss of braking ability. I was able to slowly and carefully get the vehicle parked before completely losing stopping ability. Brake fluid appeared to be leaking from the rear driver-side brake area. This vehicle previously experienced front brake hose failures related to prior Ford brake hose recalls. One front brake hose failed first, and the opposite front side later failed as well. Ford previously reimbursed me for one of those repairs after the recall became officially active. The current rear brake failure symptoms closely match Ford Recall 25S87 / NHTSA Recall 25V544000 involving rear brake hose rupture and brake fluid leakage in 2015–2018 Ford Edge vehicles. Landmark Ford in Tigard, Oregon and the Ford Customer Relationship Center have both confirmed that this repair is tied to the pending “advanced notice” rear brake hose recall affecting this vehicle platform, although the recall is not yet officially active. This failure created a serious safety hazard because the vehicle experienced sudden loss of braking, with no warning, while the vehicle was in motion creating a serious risk of collision, injury, or death to myself, my passengers, and others on the roadway because the vehicle could not safely stop under normal braking conditions. No prior warning lamps or brake failure warnings were observed before the incident.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Johnson City, TN, TN

    Two-piece Ford OEM lug nuts, used on numerous Ford models and years, are notorious for swelling, rendering them unremovable with a standard lug nut wrench. Although the issue is well-known by people in the auto and auto parts industries, it is not generally known by the average Ford owner. This places the driver of such a vehicle at risk of being stranded, unable to replace a flat tire with the spare tire, and subject to an extended period of the risks associated with disabled vehicles beside busy roadways. It also subjects them to a towing, or roadside service, expense that would otherwise be unnecessary. Since Ford has, thus far, not owned this as a recall issue, once the vehicle owner is aware of it, they also bear the cost of replacing the lug nuts -- $10 per nut for the same Ford two-piece nuts, or $5 to $15 or more for suitable one-piece nuts, plus $140 to $180 for labor (more if any of the nuts are swollen or seized) to install them.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Oregon, WI

    Ford dealership (Evansville Ford in Evansville, WI) came out to inspect my rear view camera for recall #25S89. After they did this the back up sensors that beep when someone is behind you when you are in reverse no longer work. It almost caused a crash.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Morley, MO

    The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when applying the brakes, they noticed the brakes seemed to be dragging or slow to brake, and the contact noticed a sound as if an excessive amount of air pressure was being released when the brakes were applied. The dealer was not contacted. The manufacturer was made aware of the issue. The manufacturer initially stated that the remedy would be available in April of 2026; however, they had not received notice that a remedy was available. The was contacted, and it was stated that the remedy would not be available, and they would not know more till around September of 2026. The failure mileage was 115,251.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Booneville , AR

    . The car would make 'running water sounds" when turned off and smelled funny. We were feeling odd, migraines, nausea and upper respiratory infections. It smelled like coolant and we became very concerned for our safety. We had just had one recall repaired and cannot believe something else is now at fault! Per the Ford dealership there was a service bulletin stating a known defect in a part that prevents coolant leaking into the engine. Ford shared the bulletin and that the engine cannot be repaired. This is due to a known defect with the part that is even on google as a DEFECT. Ford is now saying I have to pay $6K for a new engine because they cannot repair the defective part because the engine is now ruined due to the leak. I purchased a warranty for the car, but that company is saying this is a defect on Ford. This should be a recall due to Ford admitting fault in the part causing this issue. We are so lucky the car didn't seize on the interstate!

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Anderson Island, WA

    The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a distorted and blank image. The vehicle was not repaired. The failure mileage was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Kansas City, MO

    The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD EDGE
    - Buckley , WA

    Received recall notice around August 2025. Called ford and they said there was no fix for the current recall. February 2026 my daughter was driving home and lost all pressure in her brakes. She made it home safely and I added brake fluid and started the car and as I pumped the brakes fluid started pouring out from the rear hose. I called ford and had it towed down to the dealership the next morning. They fixed it and confirmed it was the rear brake hose which was listed in the recall but it hadn’t been posted yet so I had to pay everything out of pocket to include tow, car rental and repairs.

    Source: NHTSA WEB SITE
  • 2016 FORD EDGE
    - Irving, TX

    The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for part availability. The contact stated that while driving approximately 40 MPH and attempting to decelerate while approaching a stop light, the brake pedal went to the floorboard, and the vehicle continued rolling forward. The contact arrived at the driveway at the residence and activated the parking brake to assist in stopping the vehicle. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE