2017 FORD EDGE Complaints

I am submitting this complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. My vehicle has experienced the well-documented coolant intrusion defect that allows engine coolant to leak into one or more cylinders. This defect has resulted in engine misfires, coolant loss without any visible external leak, and ultimately complete engine failure, leaving the vehicle inoperable. A Ford dealership previously diagnosed the vehicle and confirmed that coolant was leaking into one of the engine’s cylinders. The recommended repair was replacement of the entire engine, at an estimated cost of several thousand dollars. This diagnosis was made after the vehicle began exhibiting symptoms consistent with internal coolant intrusion, including rough running and loss of coolant. The vehicle has since deteriorated to the point that it no longer runs. This is not an isolated incident. Numerous owners of 2015-2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine have reported identical failures. There is significant public documentation of this defect, including technical service bulletins, owner complaints, and ongoing litigation alleging that Ford knew of the defect. The issue appears to stem from the engine block design rather than normal wear and tear or poor maintenance. This defect presents a serious safety concern. An engine can begin misfiring or lose power unexpectedly while driving, increasing the risk of being stranded in traffic or involved in a collision. In many cases, owners receive little warning before the engine becomes unsafe or completely fails. The cost of repair is extremely high because the recommended solution is replacement of the entire engine rather than repair of a single component. I respectfully request that the NHTSA investigate this defect and determine whether a safety recall is warranted. Consumers should not be responsible for the cost of replacing an engine that fails due to an apparent manufacturing or design defect.

I started having issues with my vehicle and took it to the dealership. I was informed that I was getting coolant intrusion in the 4th cylinder and would need a full engine replacement. This is for a 2017 ford edge with a 2.0L ecoboost engine.

My 2017 Ford Edge SEL with the 2.0L EcoBoost engine has a diagnosed coolant leak and misfire/startup codes P0302 and P0316. The vehicle hesitates and rumbles during startup and sometimes feels like it may shut off. The diagnosis appears consistent with the known Ford 2.0L EcoBoost coolant intrusion/coolant-in-cylinder issue. I was told the engine may need replacement, estimated around $10,000. Ford opened case CXH-08391857 but advised there is no active recall or financial assistance because the vehicle is out of warranty. I am reporting this because an engine misfire/possible stall condition may create a safety concern.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brakes and check engine warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 167,000.

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved recall is associated with the car. However Ford Motors did not warn me that the brakes were having issues on the car.

Vehicle: 2017 Ford Edge Titanium, 2.0L EcoBoost, AWD Mileage at Incident: ~90,000 (mountain 2 lane canyon road steep cliffs and very little pull off space) Description of Problem: While driving uphill on a 2-lane mountain road, my vehicle displayed “Engine Coolant Over Temperature” (and related engine heat) warnings. The temperature gauge rose rapidly, engine power was severely limited (could not exceed ~40 mph even with full throttle), and pink coolant fluid was visibly boiling and gushing from the reservoir/overflow tank. I immediately pulled over safely. After cooling for 2–3 hours, the vehicle restarted and completed the climb with lighter driving, but the incident was dangerous due to reduced power on a winding mountain road with oncoming traffic. A check engine light with code P04DB (Crankcase Ventilation System Disconnected) is also present. Coolant pump, relays, fuses, and oil was checked and showed no milky contamination or issues at the time. Some white exhaust and smell was present at the time. This matches the well-known coolant intrusion defect in 2015–2018 Ford 2.0L EcoBoost engines (see TSB 19-2346), where coolant leaks internally into cylinders, causing overheating, misfires, and potential sudden engine failure. Mechanics initially found no issue on a cold check, which is common with this intermittent problem. Safety Risk: Sudden power loss, overheating, and “Engine Coolant Over Temperature” warnings on mountain roads or highways create a serious hazard of stranding, loss of control, or accident. This defect has affected thousands of similar Ford vehicles and should be investigated for a safety recall. I request NHTSA open or expand an investigation into this issue for the 2017 Ford Edge and similar models.

Went in and out of gear as I was driving down the road I was almost hit several times do to this. The transmission did go out at 60,000 miles ford would not cover cost

Purchased the vehicle from a local dealership with 80k miles. Less than 5 months later, we’re being told that we need a new engine due to coolant leaking into to the engine.

I have the 2.0 EcoBoost. I had my check engine light come on XXX. I went to AutoZone in [XXX] to have the code checked. They told me it was a cylinder 1 misfire. The code read as an ignition coil. I thought it was no big deal because of the mileage and thought it was time for coils and plugs. Friday June 12, 2026, I started my car to go to work and I turned on my defroster because it was foggy out. 15 minutes into my drive to work, I noticed I had no heat. I got to work, checked under my hood and noticed my coolant reservoir was empty. I got the approved coolant for my car and put a whole gallon into the reservoir and it filled it up between the min/max line. XXX, at the end of the day, I checked again and my reservoir was empty. It has been idling rough when starting either cold or warmed up. This coolant intrusion problem is a major safety issue because it can cause catastrophic engine failure and even engine fires. I bought it used and couldn’t afford the warranty but being a design defect, Ford should be held responsible for the remedy, not just issue an optional TSB and leave unsuspecting drivers buying a used car from a certified dealer with the risk of paying for another new car or engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to express my concern with how Ford is handling Safety Recall 25S89. I have had numerous incidents where the camera has failed when backing up and have photos to document these instances. I brought my 2017 Edge to the dealership today and was told that it did not need replacement. So, it's "safe" to have the camera display a blank screen some of the time? I would think that the rationale behind a backup camera is that it is safe 100% of the time or it should be replaced. If a part fails only some of the time, is it considered a safe part per the NHTSA? I would really appreciate hearing back from someone at NHTSA on this issue and perhaps there needs to be review with Ford on how this is being handled.