2017 FORD EDGE Complaints

Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.

Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.

The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.

On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.

I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.

Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .