2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - Montgomery , MN

    I'm having a issues with the decklift gate adjar with light on while travel. Also it was not closed properly shut tight. Even i open the gate door it won't open or closed. I know it simar with recall driver or passenger adjar door light on in the past. I'm not paying for the adjar decklid parts. Suppose it to be defects parts.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Findlay, OH

    My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Lake Forest, IL

    I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil. Ford is telling me I need to replace the whole engine. Cost is $9200. They are telling me not to drive it. I guess this has been a problem with many similar Ford engines. Not sure why this is not covered by recall. Basically I am going to have to trash 7 year old car with 85,000 miles on it. I am very disappointed that Ford is not stepping up. I am also surprised that the NHTSA hasnt extended the recall to this model.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Ellenton, FL

    The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Walnut ridge, AR

    2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue. It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Southbury, CT

    I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - FINDLAY, OH

    My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct . March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct. March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Middletown, PA

    The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - LAWTON, OK

    A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still existed. Took it back in with the same check engine code of Cylinder 2 misfire, this time the replaced a ignition coil. Picked it up and still had the same issue, and I took it back and they replaced the fuel injector. After the fuel injector was replaced, 2 days later I was driving it home still having the same exact issues of when I originally took it in rough, misfiring start the car over heated. I shut the car off and seen that I had zero coolant. I put coolant in the reservoir ( completely shocked because I had just had an oil change, and they didn't notice the coolant was low). The next morning I called the place I had been taking it and told them what happened and they were stumped. So, I called Ford told them the issues I was having, they said, they are 100% sure they know the issue( because it is a known issue with this year and make of vehicle) of what is wrong with it but to bring it in and they will run a diagnostic on it. With in an hour they said, that I had a coolant leak that was leaking behind the spark plugs and going out the exhaust causing the misfire and white smoke. To replace the motor will be $7K. I bought this car brand new, had the extended warranty and maintenance plan on the vehicle. It was kept in pristine condition and never missed a oil change or any recall. Then 6 months after the warranty is out, this issue began. Ford knows that this is an issue and they have a technical warning on it for the Ford edge and other vehicles. It is a unsafe to drive and not fair that I need to pair 7k for a new engine on a issue they know they have with this engine.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Plantation, FL

    Check engine light is still on after incurring approx. $1K+ in other repairs within the last 6 months. Took it to dealership whose invoice states, "Verified customer concern of check engine light and low coolant. Performed coolant pressure test and found cylinder #2 to have coolant intrusion." Apparently a TON of other 2017 Ford Edge owners have had the same exact issue at various points of the car's lifespan [XXX] ). I don't know how this hasn't become a recall by now. Estimate of repair is $10.5K+ and the car is only 7 years old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE