2016 FORD EDGE Complaints

A Manufacture defect in the brake light housing cracks and causes water inside the light housing causing the light to be dim, eventually short out, and also flicker and shut off & on occasion. The end result is no brake lights or sometimes working depending on the water damage from the Manufacture defect of the light housing plastic.

The PTU is leaking it’s a known defect a known problem but they say my vin number doesn’t even qualify for customer satisfaction program?? I don’t understand it’s almost 7 years old but only 77k est miles on it. It is not as if I have drove this thing to the ground. I would like my vin number added or this problem added to a recall or something that would waist loyal customers for this issue.

The contact owns a 2016 Ford Edge. The contact stated that after entering the vehicle and opening the interior sunshade panel, it was discovered that the glass sunroof had cracked in multiple places. The cause of the failure was not yet determined. The vehicle was taken to the local dealer and the contact was informed that the glass sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 63,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the gear shifter seized and failed to shift out of park(P) with several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Edge. The contact stated that the passenger’s side rear seat belt failed to retract. The vehicle was taken to the local dealer where it was diagnosed and determined that the retractor needed to be replaced. The vehicle was repaired. Approximately two weeks later, the driver's side rear seat belt retractor became inoperable but was not diagnosed or repaired. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 70,000.

Engine malfunction due to engine coolant leaking in to #2 cylinder. Check engine warning light came on intermittently. Car didn’t pass New York State Emissions test. Car can’t be re-registered in NYS without passing Emissions test. Had car towed to Ford Service Center for diagnosis. Ford diagnosis - car engine and assembly needs to be replaced with re-designed long block engine for an estimated repair cost of $6637 plus tax. Ford is not covering engine defect that resulted in engine coolant leaking into #2 cylinder causing misfire and engine check warning light to come on. Due to this design fault, Ford should issue a recall on our 2016 Ford Edge as the car is unsafe to drive. Ford should cover the cost of the engine repair, parts and labor, due to this design fault.

The engine needs replacing. With no warning my check engine light came on. Car had trouble starting and then progressed into smoke coming from tailpipes. Took car to Ford dealer. Told need new engine, there is a flaw in engine block allowing coolant to leak into cylinders. Car has only 72000 miles. Could have resulted in fire if I continued to drive it. Ford needs to issue a recall on these engines immediately.

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, only to give me my vehicle back and E-Brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my ABS Module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty ABS Module was "lightning strike." I called Ford Customer Care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in Ontario,Canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.

The contact owns a 2016 Ford Edge. The contact stated that the front driver’s side seat belt failed to release and remained locked in hot weather over 80-degrees. The contact stated that the seat belt remained locked until the temperature lowered. No warning light was illuminated. The vehicle was taken to the dealer where an unknown part was ordered. The manufacturer was notified of the failure and the contact was provided the number to call the NHTSA Hotline. The failure mileage was approximately 79,000.