2017 FORD EDGE Complaints

My engine light came on and the purge valve was replaced. I have 71k miles on my edge. Two weeks later the light came back on and on my way to the Ford service department, I started to get warnings of coolant leaking into engine, the car was powering down and i barely it there. I was told that I need a new engine at $8,500! I just put new tires on, new brakes and rotors, new wipers and replaced a purge valve, all for thousands of dollars. I don’t have $8,500 so I am out a vehicle!!! I borrowed my friend’s ford edge 2018 with 29k and within 3 weeks the engine light came on and I was driving it to be checked out with his mechanic to have it completely power down with the same frightening message of coolant leaking into the engine. Both our cars are sitting and out of commission!!! Ford needs to help its customers with repairs on their defective ecoboost engine design. My car was garaged, loved and always serviced at a ford dealership. I am sick over this entire situation for myself and friend and all the other ford customers faced with this poor engine design. My edge is a 2017 and my friend has a 2018…how can one person carefully driving both cars within 3 weeks time have both engines completely die and need total replacements!!! I hope a class action lawsuit comes soon!

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and DTC code: P0301 (cylinder #1 misfire) was retrieved, and a coolant leak was found. The contact was advised by the local dealer that the long block might need to be replaced, which would replace the engine and the failure was linked to TSB: 22-2229. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was hesitating and shaking abnormally while being started. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with an engine misfire. The vehicle was not repaired. The vehicle was taken to another dealer where it was diagnosed and determined that the engine block had failed and that there was coolant intrusion into cylinder #3, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 56,000.

Coolant is leaking into my cylinders causing misfire and potentially hazardous issues to my vehicle. There are only 69,000 miles on my vehicle. It is low mileage by industry standards. This will be more than a $9,000 repair which is devasting to our finances. This is a design flaw, a manufacturer flaw and it is dangerous both physically/mechanically and financially to the owner.

The backup camera doesn't come on when backing up. You can't see persons or objects behind you that could cause injury or death. Vision is obstructed by the build of the SUV in the rear of the vehicle.

Loss of steering - Errors: "Steering Assist Fault", "Hill Start Assist Not Available", "Service Advance Trac", Adaptive Steering Fault". I had been driving the car on a hot day approximately 30-50 miles that day, lots of stops, last stop was order pick up. I did not turn the car off and when I went to pull out of the parking lot, I lost steering and errors flashed. I was able to turn the car off and back on- errors disappeared. I drove it to a gas station thinking maybe I was running out of gas, I pumped the gas and attempted to pull out, it did it again. A few minutes later, I was able to move the vehicle to a parking spot. Waiting with engine off and attempted again and error codes gone and as able to drive approximately 12 miles home. When I arrived codes were still gone, decided to move to another spot, and then the codes popped up again. Towed vehicle to Ford Dealership - Codes were not present when Ford received my car. They stated it was the battery, charged for battery replacement and diagnostics - $400. Drove it maybe 20-30 miles to run errands and same codes popped up and lost power steering while driving low speed over railroad tracks. Towed back to Ford - this time they want $2500 to replace the steering equipment - there has always been a clicking in the steering but Ford stated it was normal and nothing was wrong. Ford did replace the steering equipment at 40k miles under warranty, now a little over 80k miles and it has to be replaced again? Seems like there may be more to this, I shouldn't have to replace this once, let alone twice in 80k miles. This could have easily caused an accident if at higher rate of speed, an inexperienced driver or one with less upper body strength to be able to move the steering wheel. I noticed a recall for 2016 models and a lot of similar situations on the web for customer complaints. Could there be something going on with this year as well? I have not repaired vehicle yet....

My spark plugs need to be changed every 6 months. Eventually had to get a new engine because of it. I have 5000 miles on the new engine and already had to get new spark plugs today again. Please recall this!!

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed, causing metal shavings to enter the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

The contact's daughter owns a 2017 Ford Edge. The contact stated that while turned on and running on multiple occasions, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,533.

Check engine light came on after running rough and having white smoke . FOrd dealer has confirmed that TSB 22-2229 issue is definite - Pulled cylinder #2 spark plug and found coolant intrusion in the cylinder. Recommend replacement of the engine - $8700 to replace - not covered by ford.