2017 FORD EDGE Complaints
View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD EDGE- Plano, TX
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cylinder had failed. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact to the dealer for further assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Tomball, TX
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Amarillo, TX
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle from a cold start, the vehicle was idling rough with white smoke coming from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle had been taken to another independent mechanic to be diagnosed. The contact was informed that there was a coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346; Coolant Intrusion into The Engine Block (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Wiomington, NC
No warrants of issues when it happened was driving back home when my car started smoking then it drove for a little bit and then it would shoot up to gear 4 then back down and then it stopped.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Clarksville, TN
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact also noticed smoke coming from the engine compartment with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the catalytic converter and the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,909.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 FORD EDGE- Hesston, PA
The contact owns a 2017 Ford Edge. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode while in traffic. The contact was able to pull over safely. The contact stated that the service engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Pinckney, MI
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the check engine light had remained illuminated and the vehicle would not properly accelerate while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders causing severe damage to the engine. The contact was advised that the engine needed to be replaced. The engine was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Corpus Christi, TX
The vehicle engine has a design flaw, the head gasket on all Ford eco-boost engines made in 2017 will inevitably break do to an unsecure seal to the top of the engine, this is because of the newly implemented cooling channels in between each cylinder, causing the inevitable failure of the engine
Source: NHTSA WEB SITE -
2017 FORD EDGE- Loxahatchee, FL
The contact's niece owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and accelerated slowly with the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- EAST LIVERPOOL, OH
The motor has failed and possibly could be a manufacturing defect according to the mechanic. He has several instances of this model of car that the motor failed prematurely costing owners thousands of dollars to install a new motor! Also, stated that the car should be immediately not driven due to the defect in the motor and could fail and even lock up or overheat putting the driver in danger due to possible fire. The check engine light did come on. The little wrench icon came on. The estimate to replace the entire engine is $4700.
Source: NHTSA WEB SITE