2018 FORD EDGE Complaints

View complaints related to 2018 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 780 complaints submitted for the 2018 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 FORD EDGE
    - PUEBLO, CO

    Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - Madison, NJ

    I recently bought my car and the battery light was on when I test drove it. They told me to bring it back and they would fix it. That it was a sensor problem easy to fix. I have brought the car back multiple times. They put a whole new sensor system in, new battery, and just recently rebuilt the alternator. As I was driving the car home, the light went on again it comes on a few times in the day, and eventually goes off by itself. None of the mechanics know what to do now. I looked up on Google if there were any recalls on my car and read something about” the power supply cables at the starter, and the alternator may not have been properly secured, possibly resulting in an electrical arc. “ I’m thinking, possibly could this be it? The light that comes on says charging system service now in red and there is a picture of at battery. I do not feel safe, especially not knowing what the problem is.

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - Mesquite, TX

    2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - Charleston, WV

    I was driving to a client and while on the interstate the alarm for engine temperature high came on. I pulled off immediately and put my emergency flashers on. I turned off the engine and waited 15 minutes as the manual said to do. I immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. Once I put the coolant in I checked the oil and it was fine. The car was ok and ran fine for about 1 week.We had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. Three weeks later. I called Ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. Now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down I was getting ready to take my son to school and it stopped right there in the middle of the driveway I could not get it to my parking spot so it was almost in the middle of our street. They finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we did not expect this to be a problem or did we know how serious it was if someone from the dealership or someone from Ford would have let us know that there was a potential engine coolant problem then we could have had it remedied much sooner but with the dealership being many miles away we could not drive it there to have it serviced. I talked to Ford and they said to call or report it to the place I'm reporting it to right now because they said there's nothing they can do to help.

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - San Jose, CA

    The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle was making a loud noise, driving rough and there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and repaired. The independent mechanic performed a spark plug and coil repair; however, the failure persisted. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer and was diagnosed and determined that engine coolant had leaked into the cylinder and head gasket. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD EDGE
    - Glen Ellyn, IL

    Coolant leaking into the cylinders. Repair is a new engine block. Nothing can be done to prevent it. Ford even has a technical service bulletin about the problem but have not recalled the vehicle for the issue. Car has only 82000 miles and is a 2018 and now having to pay for a new engine.

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - Pell City, AL

    The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. Additionally, the vehicle was shaking and vibrating and there was a liquid swishing sound coming from the dashboard area. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #4, with coolant in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD EDGE
    - Lakewood, CA

    The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was at the dealer for routine maintenance, he was informed that the lug nuts were swollen. The dealer replaced the set of lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.

    Source: NHTSA WEB SITE
  • 2018 FORD EDGE
    - Cary, NC

    The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer informed the contact that the failure was related to and unknown recall campaign; however, the VIN needed to be included. The coils were replaced; however, when the vehicle was returned to the dealer a second time no repairs were made. The manufacturer was made aware of the failure where it was confirmed that the VIN was not included in a recall. The contact was referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD EDGE
    - Henrietta, TX

    After noticing the car ran rough at start up, the "check engine" light illuminated and white smoke appeared under the vehicle, the car was immediately towed to a Ford dealership. Because of the smell and white smoke, it was known that this issue was with the antifreeze/coolant for the vehicle. Once towed and checked out, the service provider found coolant had leaked between cylinders 2 and 3. This was caused by a leaking head gasket and/or faulty design of the engine's coolant system. Because of the leakage, the service department of the Ford dealership contacted me and told me that I would need the long block replaced and it is costing me $4,723.66 to repair a problem that was a manufacturing issue. This issue is a safety concern because the leakage causes the engine to overheat and either shut down or catch fire from the coolant being in the wrong spot. Thankfully, my family is unharmed because I noticed the issue, but this is something that should be repaired. The vehicle only has 75,000 miles on it as a 2018. The standard warranty was expired, but the vehicle should be able to last longer than this mileage without having an engine replaced. This is a well known issue with this vehicle, as a Technicians Service Bulletin has bee made for it. Due to the safety issues, I believe that Ford should be responsible for this cost and a recall should be made to ensure the safety of Ford Edge drivers. I know that other models of Ford vehicles have been recalled and are experiencing the same problems.

    Source: NHTSA WEB SITE