2016 FORD EDGE Complaints

The contact owns a 2016 Ford Edge. The contact stated she experienced failure with the trunk and key fob on several occasions. The contact stated that the trunk failed to open while using the key fob or when attempting to use the trunk button that inside the vehicle. The contact stated that the trunk was locked and was unable to be opened. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who was able to unlock the trunk. The contact stated that the failure reoccurred and that the automatic closing feature failed to operate as needed. The contact was able to manually close the trunk. The vehicle was taken to the local dealer and the contact was informed that the trunk shocks and the motor needed to be replaced. The contact was provided a cost for the repair but decided to take vehicle to an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an unknown speed, the vehicle started to hesitate and felt bumpy. The check engine warning light illuminated. Additionally, the contact stated that she noticed a light grey smoke coming from the exhaust pipe but faded. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel rail pressure was too low and there was an internal leak from the engine and the engine needed to be replaced. The dealer was notified of the failure and the contact was informed that a diagnostic test could not be performed due to no warning lights being illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 115,098.

On May 13, 2022, my Ford Edge was taken to the Local Ford Dealer for a spoiled coil. At 52,000 miles, the coolant had leaked into the cylinders and caused the engine block to crack. This resulted in me needing a whole new engine. Thankfully, I had taken out an extended warranty on my vehicle or it would have cost me over $7500. I was told by the dealership that this is a known problem with these Ecoboost engines. I have always taken excellent care of my ford edge and I cannot believe Ford has not been made to recall these engines. Most people don't have an extended warranty and they should not have to pay thousands of dollars for an obvious faulty engine.

There is a known problem with coolant leaking into the cylinder damaging the gasket. The only fix is to replace the entire engine block at a cost (in my case) of $8361. This seems unreasonable of a 6 year old car with 64,000 miles on it. This is a known problem to Ford as evidenced by the necessity of Techical Service Bulletin 19-2208 issued by Ford in June 2019. Fortunately, My engine light came on alerting me to the problem. That apparently doesn’t always happen meaning the engine could have stopped working while I was driving. Ford dealers are still selling these vehicles used on their lots with no need to disclose this problem because no recall has been ordered. Hoping that this can be rectified to help out a significant number of drivers who’ve had to fix their vehicles at a substantial cost and to force Ford to stop selling them used without repair

Swollen lug nuts. Unable to use supplied lug wrench on lug nuts after having a flat tire on roadway. Unable to safely remove flat while on side of road. Dealer diagnosed problem as swollen lug nuts on wheel. No warning

My lugs nuts have expanded on my vehicle and I cannot get my wheels off. What happens if while unable to change a flat tire on the highway due to the lug nuts stuck on the the car I get hit and killed? Ford needs to accept the responsibility on this safety defect and replace the lug nuts at no charge. This has also created an issue with me being able to have my brakes checked during my oil changes.

i have had my back windshield implode twice now on my Ford Edge in the last 8 months. Nothing hits the window. First time I was backing out of the driveway and had my back windshield wiper on and it just imploded. Had to go thru the hassle of getting the spoiler removed and the glass company out to fix it. Fine for 8 months until last night. Came home from errands, unloaded car, closed the hatch. Came back out about an hour later and the windshield was imploded again. There is something wrong for this to happen twice in 8 months. I found a recall for the back wiper motor but the recall is for Canada only. There should be a recall in the US also. I dont have the funds to keep replacing the windshield every 8 months. Especially when it isnt a simple fix with the glass company coming out to fix it. It has to be taken to a dealership first to get the spoiler removed then the glass company will fix it. Please get this fixed.

The flex plate is cracked on my Ford Edge. The crack could have caused it to break completely and I would have lost control of the vehicle. The problem has been confirmed by an independent service center. There was no warning lights or messages displayed; just a loud knocking noise coming from the engine.

The contact owns a 2016 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start properly for a few seconds. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to experience the failure until August 10, 2022, when the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who associated the failure with TSB: 14-0180 & 19-2346. The contact called the local dealer and left a voicemail. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,350.

At first inspection I was told it was a blown head gasket due to coolant leaking in motor. When taken apart the big block is cracked. Is going to be a entire motor replacement. Car only has 91,447 and has had regular services.