2017 FORD EDGE Complaints

My edge has been experiencing flex plate issues since 106,000 miles. It’s considered a CSP through ford there is a recall but my specific car “isn’t affected” this needs to be recalled so I can get it fixed. If this cracks all the way it could cause a fatal accident and there would be law suits. This is a huge safety concern, and needs to be pushed further as my car has the same type of flex plate as the other edges that have been recalled.

Torque converter problem Not available for inspection still on vehicle. Problem was diagnosed by 1 independent and 1 dealer Wrench light has came on 3xs Engine light once 6/16/2024 Wrench light 6/15/2024 & 6/16/2024 Bought 2017 Ford Edge Sport from Carvana in 4/2024 SilverRock Warranty until July 29, 2024

I took my Ford Edge in for a routine oil change in March 2024 and I received a call from the dealership that my car had an internal coolant leak. The technician told me this was a well known issue with these Ford engines and I need to replace the engine and it would cost approximately $10,000. I have seen that other cars with engines like mine have been recalled but my VIN was not on the recall list. I called Ford and was told they could not help me but I should save all receipts in case it gets added to the recall list. I believe that this should be taken care of by the Ford Corporation as it is a known engine defect and not caused by standard use of the vehicle.

Car was at a red light. Started to pull into traffic and the car stalled which could have resulted in an accident. We have since found out that "coolant intrusion" is a known issue with "Ecoboost" engines by Ford.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was leaking coolant. There were no warning lights illuminated. There was an unknown alarm that was turning on and off. The contact stated that the vehicle started rough. The contact stated that the failure was related to Technical Service Bulletin: 19-2208/ 22-2229. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the engine block and coolant had intruded into the cylinders. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 80,000.

replaced spark plugs and ignition coil, keep getting misfire on cyclnder 2. Having to replace coolant every few days. Lots of research this is a known issue with 2.0 eco boost motor. How has nothing been done yet?

Long block failure causing coolant intrusion into cylinders. Ford has Tsb out on it

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle was started and there was smoke coming from the exhaust. The check engine warning light was illuminated. The contact was occasionally adding coolant to the coolant reservoir prior to the vehicle being taken to an independent mechanic. The vehicle was driven to an independent mechanic and the mechanic informed the contact that there was an internal coolant leak into the engine and that the engine might need to be replaced. The independent mechanic informed the contact that there was an unstated TSB associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact spoke with the Ford Customer Service Department and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Approximately one week after seeing the CHECK ENGINE light appear, I had a Ford dealership service center examine my vehicle and do diagnostic testing at a cost of $180. I was told coolant was leaking into cylinder 1. They informed me that TSB 22-2229 detailed the problem, and the only solution was a long block replacement. I received a second opinion from an independent service center at a cost of $130. The answer was the same. Other than the warning light, the only evidence of a problem was some rough running of the engine on start-up on occasion.

The contact owns a 2017 Ford Edge. The contact stated while driving 55–60 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion in the engine. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.