2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - Aiea, HI

    Engine light started flashing 5mins after driving on a busy freeway. Had to pull over to allow engine to cool with children in the car. Topped off coolant. Over the next week, the leak continued. Took the car to my mechanic who was unable to replicate the issue. Warning lights continued to flash and coolant continued to leak. Took car back to mechanic who advised engine block intrusion common to Fords. Advised TSB for certain Ford vehicles (2017 Ford Edge 2.0 included) plagued by a defect that causes coolant to leak into the engine cylinders, leading to a host of problem. Reported the problem to Ford who advised me to bring the car to run diagnostics (for a $200 fee). Confirmed engine long block issue and $9700 to fix.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Siloam, GA

    The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Sacramento, CA

    The contact owns a 2017 Ford Edge. The contact stated that during startup the vehicle began to shake and vibrate and while driving the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into the engine cylinder number four and advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 63,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Salvisa, KY

    My daughter was driving me in my 2017 Ford Edge AWD. We didn’t get very far and noticed a burning smell and a lot of smoke coming out of the exhaust; there was no engine light or warnings on the display. The burning smell got intense and my daughter was having burning sensations in her nose and eyes. She immediately turned the car around and went back to my house. After turning off the ignition, we still saw smoke coming out of the exhaust and was afraid the car was going to catch fire and possibly damage my carport. It did not catch on fire, but we were very scared by the incident and it took awhile for my daughter to recover from the smoke issues. The car was towed to the dealership from where I purchased the car and they said that the antifreeze had been pushed through two cylinders and it cracked the block. The remedy is replacing the engine. Now we found out that this problem has been known by Ford Motor Company on three different engines that they manufacture. They did not send any kind of notification of the danger or make any recalls. Due to their not notifying consumers of a fire or engine failure risk, I feel Ford Motor Company is putting the safety of consumers in jeopardy.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - San Francisco, CA

    The contact's spouse owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the vehicle began shaking violently. Additionally, on several occasions when the vehicle was started, there was white smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Waterford, VA

    Our 2017 Ford Edge is equipped with an EcoBoost engine. This engine has a defect that causes coolant to leak into the engine’s cylinders which can cause corrosion, oil dilution and contamination, and engine failure. This defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. We took our vehicle to the Ford dealership on 7/17/24 because it was misfiring and losing power while driving. The dealership informed us that the coolant had in fact been leaking into the engine and we would need a new engine rebuild at a cost of $8,200. There were no warning lights and nothing else to indicate any issue was present until it was too late.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Clarks Mills , PA

    My check engine light came on, started idling rough, code said spark plugs, vehicle would not start so changed spark plugs and one was gunked up, vehicle started but clouds of white smoke coming out of back and coolant low. Coolant flowing into oil. This is apparently the issue with the 2.0 EcoBoost engine that should have a recall! Only 127000 miles.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Raleigh, NC

    The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 30 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a coolant intrusion in the engine. The dealer recommended that the engine be replaced. The dealer informed the contact that the coolant level would become low, possibly cause an engine fire, and that the vehicle should not be driven. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - PITTSBORO, NC

    The front brake lines burst about a year ago and were services by a repair shop, just a few hours ago the rear passenger brake line suddenly burst-ed in the same manner as the front (that were part of the recall about a year ago) - it might be something worth looking into as this would be a key safety issue. there was no slow leak or damage to the rear brake line prior to it suddenly failing ( with about a 15mm hole near the top of the bend of the rubber near where it meets the steel line.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Metuchen, NJ

    The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the exhaust pipe. In addition, the contact stated that when the vehicle was started, there was a rumbling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent since October 2023. In addition, the contact stated that the vehicle had repeatedly been serviced by the dealer due to persistent failure. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE